Contact IAA Tow

Contact IAA Tow Support


Company Name:

About: IAA Tow is a mobile dispatch solution designed to assist IAA’s network of
tow-operator partners. The app receives notifications when vehicles are
dispatched to tow operators and allows them to record inspection data using
their mobile phone.


 
  2025-03-14

IAA Tow Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Insurance Auto Auctions



Verified email ✔✔

E-Mail: iaaappledeveloper@iaai.com

Website: 🌍 Visit IAA Tow Website

Privacy Policy: https://www.iaai.com/PrivacyPolicy

Developer: Insurance Auto Auctions, Inc.








3 Most reported problems 😔💔

2.7 out of 5

Every update it gets worse

2025-04-02

by Purplepeter18

Every update they do is like the tower is doing more and more of IAA job of checking cars in, asks dumb questions, now we have to take pictures and do inventory, why not just pictures only, and if I take the picture and hit approve, why does it basically ask me if I’m sure of the picture I took, way to time consuming and as a result makes the towers work slower and not be able to get as many cars done in a day. Worse now then ever after more updates more work for us to do, making us retake pictures cause there is a blur is outrageous we are outside with sun rain snow reflecting off the car.

A joke

2025-04-03

by Muffins@@@

At first I liked the idea of this app. I really hope who ever is in charge of this nonsense actually reads this. I shouldn’t have to do the job of the yard guys. If you want me to take pics as well as inventory then I want a pay raise!!!

Needs allot of attention

2025-04-04

by Redneck806

Always logging out no notes section for the tow operator should be more easier for the tow operator put the vin in and tow operator can verify the app
Is very time consuming for the working peeps


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  1. Pulling issues faced by users like you is a good way to draw attention of IAA Tow to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a IAA Tow customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using IAA Tow.


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