Contact Cryptowatch Support
Company Name: Kraken
About: The really, really live crypto market tracker. Blazing-fast price updates on
over 17,000 markets & 4,000 crypto assets, live portfolio syncing for your
personal holdings, and the most trusted social network in the cryptosphere.
Cryptowatch Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Kraken
Verified email ✔✔
E-Mail: support@cryptowat.ch
Website: 🌍 Visit Cryptowatch Website
Privacy Policy: https://cryptowat.ch/about
Developer: Payward, Inc.
3 Most reported problems 😔💔
Notifications For No Reason
by Usa One
When an alert is triggered, I get all excited to know which one if my alerts is it. It gets frustrating when I find that no alert triggered the notification. It seems to me that this app sends false notifications to make sure that you keep going back to the app. I already look at the app at least once every hour while I am awake. Also, I have a number of alerts already setup. Why can’t the app figure out all this and stop sending false notifications? I also recently lost many of my watch list items and alerts. I don’t understand why they don’t have notifications for these events instead before deleting anything. I would like to rely on this app.
Need tools
by ImpulseAddict
Good head start! This review is tentative. We need drawing tools, at least horizontal line tool to chart support and resistance if we are to do any effective technical analysis with this app. Also the zoom feature isn’t as calibrated as I’d like it as on TradingView unless we are precise with the pinch to zoom else the app won’t catch the zoom. On the desktop app, implement a price value input field in options for horizontal lines and rays drawn for more precise lines. Thanks!
What? No WalletConnect??
by Plaintiger
I'd like to track my portfolio in real time without having to continually update my balances manually every time I buy, sell, or receive staking rewards, but the only way to connect a live portfolio is to connect to an exchange. And who in their right mind keeps their coins on an exchange anymore? I'm a total amateur at crypto compared to most people, but even *I* know better than to keep my coins on an exchange.
WalletConnect is a feature this app sorely lacks.
Have a Problem with Cryptowatch? Report Issue
Why should I report an Issue with Cryptowatch?
- Pulling issues faced by users like you is a good way to draw attention of Cryptowatch to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Cryptowatch customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Cryptowatch.
