Contact WhenToWork Employee Scheduling Support

by KatCrystal

I can’t seem to trade shifts without the app crashing. When I emailed support they just blamed my scheduling manager instead of fixing their app. I also don’t get notifications of new shifts until roughly 5 minutes 𝙖𝙛𝙩𝙚𝙧 the shift has started. By the time I get up to work, I’m around 10-15 minutes late. The UI is gross, the app never refreshes when I press the reset button. Whoever Matt is needs to be fired and I know I sound like a Karen but I’m 15 and fed up with this app’s bs.

by Im Tired Of This123

This app is so incredibly not user friendly. Navigating is confusing and often times it will show a time in one box and a different date in another. The best forum for this app is to use it on the computer??? My job uses this at the pool I work at and it’s created so many no-shows because people genuinely don’t think they’re scheduled. Just this morning I missed an entire shift because I had no idea I was working. I’m not sure if it’s glitches but it needs to be fixed some way. This is peoples jobs at stake.

by PandaFace04

I have used this app since I was first hired at my current job, and it is very user friendly and makes it easy to see shifts.
However, the most recent update put necessary information such as ones weekly schedule, next shift, and manager notes on different panes. It has become much more unclear. While I am not opposed to having different panes, I much preferred having one single menu. It was much clearer and easier to view your weekly shifts.
I recommend not updating the app until it crashes.