Imprivata ID Reviews

Imprivata ID Reviews

Published by on 2020-12-07

Imprivata ID is a secure authentication application that helps improve clinical
workflows for medical professionals for electronic prescribing of controlled
substances (EPCS), remote network access, and others. For EPCS, Imprivata ID
enables Hands Free Authentication, a breakthrough sol...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Imprivata ID Reviews

  • By

    Approve/Deny Broken

    I second the approve dent problem on iOS 13. Not only does it not work with the watch, the phone itself of course needs to be unlocked to get the approve / deny choice. This adds a significant amount of time to my day , especially covering for multiple doctors. The low power Bluetooth dongle almost never works as well now, which I know is an also an Imprivata desktop issue, but it makes the loss of approve/deny on watch or lock screen even more annoying. Reviews are pretty worthless here since at least for e-prescribing users aren’t choosing this platform in most cases, but we can complain to IT and encourage them to find a better vendor, so please fix this.

  • By

    iOS/Watch OS notifications fixed!

    iOS 13 notifications are fixed in version 6.3.1.x - you can again long-press the notification from the lock screen of your phone to approve/deny the token request. Actionable notifications again appear on the Apple Watch too. Thanks to Imprivata for getting this fix in place.

  • By

    iOS 13 broke Apple Watch usefulness

    I agree with the other reviewers who have discussed the one useful aspect of this app (the ability to use the Apple Watch to confirm controlled eRxs instead of having to use your phone) has been removed after upgrading to iOS 13. You would think that the main use of this app would have been tested prior to the release of iOS 13. As it is taking so long for a remedy, I am planning on discussing this with the IT department of our admittedly large hospital system and investigate other similar apps, but that actually work.

  • By

    No Longer Functioning Properly after iOS 13 Upgrade

    After upgrading iPhone to iOS 13 this app no longer functions properly. Notification that would allow me to log in with long tap and approval is not received. I am forced to type in a key manually. Lame.

  • By


    The total amount of time wasted trying to log in to do anything with my work with this app is ridiculous. Even just trying to check my paycheck from home is a nightmare. The app worked maybe 3 times. Had trouble with my phone so had to trade it in and now but doesn’t work at all with this IPhone 7. The alerts NEVER appear, and even when I manually punch in the codes, it kicks me out and says I have the wrong log information. Absolutely terrible

  • By

    Phone and watch no longer communicate

    New update for watch and or phone have rendered the functionality on my watch useless. No way to add app back on. You NEED to address this ASAP and keep up with Apple so when they do updates your product works. Update - reboot phone and watch. All good now!

  • By

    iOS 13 not functional with AppleWatch

    I bought an Apple Watch two years ago for the sole purpose of using it for two factor authorization for narcotic e-prescribing. With iOS 13, you cannot use Apple Watch to approve or deny such. You only get an option to dismiss. Now, I have to dig my phone out of my pocket in front of patients to approve an Rx I just signed. I can’t leave my phone on my office desk anymore. Please update and fix this, Imprivata.

  • By

    Imprivata for prescription verification

    As a hospital system we just started using this version of Imprivata for providers to authenticate for narcotic prescriptions and it has been nothing but great and very easy for our providers.

  • By

    App Works Great For Me

    This app works great for me but if you have a bad internet connection obviously it’s not going to help. I also get the watch push notifications everytime 👌🏻

  • By

    Apple watch

    Yesterday able to use with Apple Watch. I did the update last night. Today unable to use with watch. Please update the app. Now it is working again!

  • By

    Apple Watch functionality lost

    iOS 13 broke the ability to approve requests on Apple Watch. I was living in the future when I discreetly approved requests in front of my patients, now I look like I’m checking my phone and not paying attention to them. Please fix.

  • By

    Not Updated!

    Ever since the new iPhone update it will not work with it! I check my work email and such everyday at home and at work and it’s quite bothersome that I can’t check it at home! Please do something about this!

  • By

    Watch doesn’t work

    Since iOS 13, no longer able to approve meds on watch, now requiring you to have your phone and actually sign in each time... greatly slowing down daily workflow. The watch just shows “dismiss” so you can’t approve even if you wanted to. Please fix quickly!

  • By

    No more Apple Watch support?

    The iOS 13 update seems to have broken the Apple Watch functionality of Imprivata. No updates in 7 months? Come on, guys! You can’t get the Apple Watch working normally again with your app? That’s part of what made it so great!!! Please fix this, and I’ll change my rating.

  • By

    App promotes Physician Burnout

    Two big issues with this app. First, Apple Watch no longer allows Rx approvals. It only shows a “dismiss“ button. Secondly, when using Epic, the app requires re-entry of the Epic password for each prescription even though one is already signed in. This is redundant, onerous and a complete time waster. The company needs to improve the user experience and help prevent rather than cause physician burnout. PS: Would be nice to see a developer response to all the complaints. Says a lot about the company!

A better way to Contact apps

You can now contact Imprivata ID customer service directly
via Email using our new site -

Contact Imprivata ID directly

Is Imprivata ID Safe?

No. Imprivata ID does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 184 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.3/5 . Justuseapp Safety Score for Imprivata ID Is 14.8/100.

Is Imprivata ID Legit?

No. Imprivata ID does not seem legit based on our analysis. This conclusion was arrived at by running over 184 Imprivata ID User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Imprivata ID Is 14.8/100.

Is Imprivata ID not working?

Imprivata ID works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with Imprivata ID? Report Issue

Leave a comment:

Why should I report an Issue with Imprivata ID?

  1. Pulling issues faced by users like you is a good way to draw attention of Imprivata ID to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Imprivata ID customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Imprivata ID.

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