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I second the approve dent problem on iOS 13. Not only does it not work with the watch, the phone itself of course needs to be unlocked to get the approve / deny choice. This adds a significant amount of time to my day , especially covering for multiple doctors. The low power Bluetooth dongle almost never works as well now, which I know is an also an Imprivata desktop issue, but it makes the loss of approve/deny on watch or lock screen even more annoying. Reviews are pretty worthless here since at least for e-prescribing users aren’t choosing this platform in most cases, but we can complain to IT and encourage them to find a better vendor, so please fix this.

I agree with the other reviewers who have discussed the one useful aspect of this app (the ability to use the Apple Watch to confirm controlled eRxs instead of having to use your phone) has been removed after upgrading to iOS 13. You would think that the main use of this app would have been tested prior to the release of iOS 13. As it is taking so long for a remedy, I am planning on discussing this with the IT department of our admittedly large hospital system and investigate other similar apps, but that actually work.

The app was working nice until the 7.8.1 version. Now I get a message on the desktop saying I did not enable push notifications and to type PUSH o enable them, but nothing happens. Also, this version seems to have broken the Apple Watch connection. I can not find the app any more and do not get push notifications on the watch either. Hopefully this will get corrected or instructions for what I need to do will become obvious.