Are you having issues? Select the issue you are having below and provide feedback to Imprivata ID.
- Approve/deny choice not available on lock screen or watch
- Low power Bluetooth dongle almost never works
- Takes a long time to find a remedy
The Imprivata ID app seems to be missing from the Apple App Store as of 3/23/22.
Complete guide to troubleshoot Imprivata ID app on iOS and Android devices. Solve all Imprivata ID app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Imprivata, Inc., developers of Imprivata ID.
E-Mail: mobileapp@imprivata.com
Website: 🌍 Visit Imprivata ID Website
Privacy Policy: https://www.imprivata.com/privacy-policy
Developer: Imprivata, Inc
Instead of typing a manual token code, Hands Free Authentication wirelessly retrieves and verifies a one-time password from the Imprivata ID application on the user’s mobile device, even if it is locked and/or in the user’s pocket, which delivers unparalleled speed and convenience with minimal impact to clinical workflows. Imprivata ID is a secure authentication application that helps improve clinical workflows for medical professionals for electronic prescribing of controlled substances (EPCS), remote network access, and others. For EPCS, Imprivata ID enables Hands Free Authentication, a breakthrough solution that delivers exceptional speed, security, and convenience for providers while meeting DEA two-factor authentication requirements for EPCS. For remote network access, Imprivata ID enables fast, convenient push notifications. Users receive a notification on their mobile phone asking them to verify their identity. The user simply swipes the notification from the lock screen of their device and taps “Approve,” and the second factor of authentication is complete.