Avera Health Plans Visits Reviews

Avera Health Plans Visits Reviews

Published by on 2024-09-16

🏷️ About: The free Avera Health Plans Virtual Visits app gives mobile users an easy way to connect with a live provider for an online video visit using your own mobile device. It’s simple, fast and you can use it anywhere—24 hours a day, 7 days a week.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
60.2%

🙄💅🫥 Neutral
20.0%

😎👌🔥 Positive experience
19.7%

~ from Justuseapp.com NLP analysis of 1,523 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Convenient and easy to use

- Saves time and avoids crowded waiting rooms

- Can be used from the comfort of home

- Provides access to healthcare professionals for minor health issues

- Med list is handy and always available

- Thorough and caring providers

- Exceptional service and highly recommended

- Fast, low wait times, and efficient



Read 22 Customer Service Reviews 👿🤬😡😠💢😤

4.9 out of 5

Absolutely does not work

2022-05-26

I waited in line three times for a total of 45 minutes, and each time when it was finally my turn to be seen, AveraHealthPlansVisits told me the physician was no longer available.

Covid-19 info 24/7? False.

2022-06-27

I had a negative Covid test earlier in the week and now my symptoms are worsening. I tried to talk to someone on Avera Now and they have 1 doc answering calls. 1 doc. In the middle of a pandemic! I’m truly disappointed in you Avera. None of the 25 other providers listed could chat? If I thought I was dying, I would go to the ER. I would rather not walk in to that cesspool and get the Rona if I truly don’t have it. Not impressed. Oh yeah, and I’m Essential too.

full disclosure needed

2022-07-28

i was grateful that i could get a prescription for shingles antiviral on a saturday night, but be aware that if you also need pain meds—and by sunday i really did!—you will be told you need to go to the emergency room or to your primary care provider. i get that, but it’s something Avera should disclose on their promotional materials.😰

Tina

2022-08-29

AveraHealthPlansVisits was great. Very simple to use and easy to communicate with a provider. Definitely will use it again.

Amazing Drs this App is great help

2022-09-30

AveraHealthPlansVisits is amazing! We moved out of state. I have CVID a primary immune deficiency that causes chronic/frequent sinusitis and I am having a hard time finding a new Primary Care Doctor out here and getting in to an Immunologist. These Drs saved me from sitting in the over crowded urgent care around sick people with a low immune system CVID and waiting forever.
Thank you Dr Tad Jacobs for making this available.

Great

2022-10-31

The telemedicine appointment was easy to do and worked well with no problems.

Remarkable

2022-12-02

The Provider was prompt and thorough, the price was right, and access was amazing! The future of healthcare!

Avera app

2023-01-02

This was fantastic!! Extremely convenient!! Will use again!!

Easy and convenient!

2023-02-03

I love being able to use AveraHealthPlansVisits for minor health issues. It is easy to use, quick and convenient. It is so much better than waiting for an appointment and you can do it from the comfort of your home.

Great, easy to use, convenient!

2023-03-07

Love AveraHealthPlansVisits, it makes things so easy and convenient for me to use!

Avera Now app

2023-04-05

An enjoyable experience! Thank You Avera for having this type of technology available. Avera Now app was very easy to navigate and operate.

Simple as Pie

2023-05-07

This was a great way to visit my Oncologist, especially since we are out of town.

Weekend visit

2023-06-07

Very fast, low wait times and efficient! Provider was thorough with her questions.
Very pleased!

First time user

2023-07-09

Though I had to wait about 30 minutes, it was a pleasant experience meeting with Dr. Son. She was thorough and caring.

Thank you

2023-08-09

My Doctor is an amazing very intelligent man who always goes the extra mile and the world is a much better place because of him.

Highly recommend!

2023-09-10

Very convenient! Office staff! Was out of town and this made being sick away from home easier !

So quick and easy!

2023-10-12

Loved this entire experience. So quick and easy. As a nurse, I had an idea of what I needed, but had no time to get to the doctor to be seen. This made it possible!

Zoom and Avera Now

2023-11-12

I enjoy the comfort of using my home and my comfy chair. My med list is handy-not something I forgot at home.
My only complaint last time and this time is both doctors cut out unless they sat closer. Otherwise I love Zoom and Avera Now!
Anthurium

Fabulous Technology

2023-12-14

We were traveling and had a sick little one. This was a much better option than taking her to an office full of other germs, plus we get to stay in network. Our provider was thorough and excellent to work with.

1st time user

2024-01-14

Provider was exceptional. Service was exceptional. Would highly recommend to anyone in need of care within the scope of service.

So easy and convenient!!

2024-11-17

This was a fabulous experience!! Living rural, it would’ve been over an hour of driving, plus waiting in a waiting room. The visit took less than five minutes and I only waited for maybe two minutes to connect with the provider. She was fabulous and extremely helpful!

Best app to date

2024-11-17

This was the best app I’ve ever used. Wow. Thank you for this!



Is Avera Health Plans Visits Safe? 🤗🙏


Yes. Avera Health Plans Visits is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 1,523 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Avera Health Plans Visits Is 24.7/100.


Is Avera Health Plans Visits Legit? 💯


Yes. Avera Health Plans Visits is legit, but not 100% legit to us. This conclusion was arrived at by running over 1,523 Avera Health Plans Visits User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Avera Health Plans Visits Is 49.8/100..


Is Avera Health Plans Visits not working? 🚨


Avera Health Plans Visits works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Avera Health Plans Visits? Post a Review




Features

The free Avera Health Plans Virtual Visits app gives mobile users an easy way to connect with a live provider for an online video visit using your own mobile device.

Members on a High Deductible Health Plan (HDHP), catastrophic plan or Medicare Supplement are not eligible for the free urgent care virtual visits.

NOTE: IRS Guidelines indicate that members with HSA-eligible plans may be subject to tax penalties if they use the free virtual visit service.

A virtual visit is a perfect option if you are dealing with flu or cold symptoms, headache, diarrhea, acid reflux, seasonal allergies, sinus infection, or any other minor illness.

This app is for Avera Health Plans and DAKOTACARE health insurance members over the age of 2.

Check your Summary of Benefits document for your specific virtual visit benefit.

If you have an HSA-eligible plan, you may use your HSA or Flex spending dollars for this service.

It’s simple, fast and you can use it anywhere—24 hours a day, 7 days a week.

Visits are available for $64/visit*.

*For most members.

Some limitations do apply.

  Customer Service/Support