UBS TWINT app not working? crashes or has problems?

UBS TWINT Status

Last Updated on 2024-10-28 by UBS AG

I have a problem with UBS TWINT

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20 User reports:
App has problems

User reports 20

⚠️ Most reported problems ⚠️

Crashes

43.5%

Not working

17.4%

Payments

13.0%

Something else

13.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of UBS TWINT Problems 🔥

- It is too cumbersome to unlock your phone (with a mask now), search for the app, unlock the app (with a mask again) and then scan the qr code.

📋 3 Reported Issues:

Mike 2022-11-17

I receive payments, but I can’t pay anything and if I try to open other services like “Parking” the service is unavailable. Have this problem since august after phone backup restore. I’ve already tries to re-add the creditcard.

Emmanuelle Jan 2022-07-23

App cannot connect I have been having this problem for a while and apparently I cannot receive payment either! Can you help please !

Cecilia Batac 2022-05-25

UBS Twint unavailable

Showing 1-3 of 3 reported issues:

Have a Problem with UBS TWINT? Report Issue

Common UBS TWINT Problems & Solutions. Troubleshooting Guide

Table of Contents:

UBS TWINT iPhone Issues and Solutions

UBS TWINT iOS app crashes, not working, errors
UBS TWINT iOS app network issues
UBS TWINT on iOS has black/white screen

UBS TWINT Android App Issues and Solutions

UBS TWINT has errors/crashing/not working
UBS TWINT server network connectivity issues
UBS TWINT has black screen

⚠️ Troubleshoot | Fix Now in One Click

UBS TWINT iPhone Issues and Solutions

How to fix UBS TWINT app crashes or not working on Iphone (iOS):

Close and restart the UBS TWINT app on iPhone
Update UBS TWINT app to the Latest Version for iOS
Uninstall and reinstall UBS TWINT iPhone app
Update your iPhone to the latest iOS version

Fix UBS TWINT on iPhone unable to connect to server/internet connection issues::

To resolve UBS TWINT network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

UBS TWINT Android App Issues and Solutions

Fix UBS TWINT not working on Android, crashes, errors or is unresponsive:

Force Stop the UBS TWINT App
1. On android, goto Settings » UBS TWINT » click [Force Stop]

Update UBS TWINT to the latest version on PlayStore

Clear UBS TWINT App Cache and Data:
1. On android, goto Settings » Apps » UBS TWINT » Storage » click [Clear Data] option. This clears both data and cache.
2. restart UBS TWINT.

Fix UBS TWINT unable to contact server/ UBS TWINT internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click UBS TWINT » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto UBS TWINT » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch UBS TWINT

Contact Support

Verified email ✔✔

E-Mail: sh-ubs-twint-app@ubs.com

Website: 🌍 Visit UBS TWINT Website

Privacy Policy: http://www.ubs.com/global/en/legalinfo2/privacy.html

Developer: UBS AG

‼️ Outages Happening Right Now

May 05, 2025, 11:44 AM
a user from Bonaduz, Switzerland reported problems with UBS TWINT : Login
May 04, 2025, 08:57 PM
a user from Selzach, Switzerland reported problems with UBS TWINT : Not working
May 04, 2025, 03:13 PM
a user from Zurich, Switzerland reported problems with UBS TWINT : Crashes
Feb 14, 2025, 03:42 PM
a user from Thun, Switzerland reported problems with UBS TWINT : Payments
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