Contact UBS TWINT

Contact UBS TWINT Support


Company Name:

About: UBS TWINT is Switzerland's free and most popular mobile payment app. With well
over one million users, TWINT is Switzerland’s number one payment service and
the country's digital cash.



UBS TWINT Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of UBS AG



Verified email ✔✔

E-Mail: sh-ubs-twint-app@ubs.com

Website: 🌍 Visit UBS TWINT Website

Privacy Policy: http://www.ubs.com/global/en/legalinfo2/privacy.html

Developer: UBS AG




Privacy & Terms:

http://www.ubs.com/twint






2 Most reported problems 😔💔

4.9 out of 5
Myles Shannon
2023-05-24

Why can I not send money on Twint, it says "Transaction failed". It worked in the past??

Where’s Apple Pay?

2022-05-10

by Snooposul

The app is great once you open it. From an usability perspective it’s to cumbersome to unlock your phone (with a mask now), search for the app, unlock the app (with a mask again) and then scan the qr code. Could it be added as a fast action with Apple Pay like all the other credit cards?


Have a Problem with UBS TWINT? Report Issue




Why should I report an Issue with UBS TWINT?

  1. Pulling issues faced by users like you is a good way to draw attention of UBS TWINT to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a UBS TWINT customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using UBS TWINT.


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