UBS & UBS key4 app not working? crashes or has problems?

UBS & UBS key4 Status

Last Updated on 2026-05-18 by UBS AG

I have a problem with UBS & UBS key4

Are you having issues? Select the issue you are having below and provide feedback to UBS & UBS key4.

⚠️ Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
2 User reports:
App has problems

User reports 2

2 Problems reported in the last 24 hours

Most reported problems

33.3%

Not working

33.3%

Something else

33.3%

Summary of UBS & UBS key4 Problems 🔥

- The login system is complicated and buggy, frequently locking users out of their accounts.

- The app's Scan and Pay feature is not working properly after the latest update, making it difficult to pay bills.

- The app has issues with transactions related to cards, causing frustration for users.

📋 1 Reported Issues:

Barbara Ross 2022-06-27

Can sign in on browser account but not mobile app. Why?

Showing 1-1 of 1 reported issues:

Have a Problem with UBS & UBS key4? Report Issue

Common UBS & UBS key4 Problems & Solutions. Troubleshooting Guide

Table of Contents:

UBS & UBS key4 iPhone Issues and Solutions

UBS & UBS key4 iOS app crashes, not working, errors
UBS & UBS key4 iOS app network issues
UBS & UBS key4 on iOS has black/white screen

UBS & UBS key4 Android App Issues and Solutions

UBS & UBS key4 has errors/crashing/not working
UBS & UBS key4 server network connectivity issues
UBS & UBS key4 has black screen

⚠️ Troubleshoot | Fix Now in One Click

UBS & UBS key4 iPhone Issues and Solutions

How to fix UBS & UBS key4 app crashes or not working on Iphone (iOS):

Close and restart the UBS & UBS key4 app on iPhone
Update UBS & UBS key4 app to the Latest Version for iOS
Uninstall and reinstall UBS & UBS key4 iPhone app
Update your iPhone to the latest iOS version

Fix UBS & UBS key4 on iPhone unable to connect to server/internet connection issues::

To resolve UBS & UBS key4 network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

UBS & UBS key4 Android App Issues and Solutions

Fix UBS & UBS key4 not working on Android, crashes, errors or is unresponsive:

Force Stop the UBS & UBS key4 App
1. On android, goto Settings » UBS & UBS key4 » click [Force Stop]

Update UBS & UBS key4 to the latest version on PlayStore

Clear UBS & UBS key4 App Cache and Data:
1. On android, goto Settings » Apps » UBS & UBS key4 » Storage » click [Clear Data] option. This clears both data and cache.
2. restart UBS & UBS key4.

Fix UBS & UBS key4 unable to contact server/ UBS & UBS key4 internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click UBS & UBS key4 » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto UBS & UBS key4 » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch UBS & UBS key4

Contact Support

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit UBS Financial Services Website

Privacy Policy: https://www.ubs.com/ols

Developer: UBS AG

‼️ Outages Happening Right Now

Jun 14, 2026, 02:13 PM
a AndroidOS user from Mulhouse, France reported problems with UBS & UBS key4 : Login
Jan 12, 2026, 05:33 PM
a Windows user from Geneva, Switzerland reported problems with UBS & UBS key4 : Not working
Started 3 minutes ago
OLB
Started 7 minutes ago
InCalc
Started 14 minutes ago
DuckDuckGo Private Browser
Started 19 minutes ago
Playtomic
Started 29 minutes ago
Shine
Started 30 minutes ago
EWA English Language Learning
Started 37 minutes ago
myAudi