UBS & UBS key4 app not working? crashes or has problems?

UBS & UBS key4 Status

Last Updated on 2026-05-18 by UBS AG

I have a problem with UBS & UBS key4

Are you having issues? Select the issue you are having below and provide feedback to UBS & UBS key4.

⚠️ Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
2 User reports:
App has problems

User reports 2

2 Problems reported in the last 24 hours

Most reported problems

33.3%

Not working

33.3%

Something else

33.3%

Summary of UBS & UBS key4 Problems 🔥

- The login system is complicated and buggy, frequently locking users out of their accounts.

- The app's Scan and Pay feature is not working properly after the latest update, making it difficult to pay bills.

- The app has issues with transactions related to cards, causing frustration for users.

📋 1 Reported Issues:

Barbara Ross 2022-06-27

Can sign in on browser account but not mobile app. Why?

Showing 1-1 of 1 reported issues:

Have a Problem with UBS & UBS key4? Report Issue

Common UBS & UBS key4 Problems & Solutions. Troubleshooting Guide

Table of Contents:

UBS & UBS key4 iPhone Issues and Solutions

UBS & UBS key4 iOS app crashes, not working, errors
UBS & UBS key4 iOS app network issues
UBS & UBS key4 on iOS has black/white screen

UBS & UBS key4 Android App Issues and Solutions

UBS & UBS key4 has errors/crashing/not working
UBS & UBS key4 server network connectivity issues
UBS & UBS key4 has black screen

⚠️ Troubleshoot | Fix Now in One Click

UBS & UBS key4 iPhone Issues and Solutions

How to fix UBS & UBS key4 app crashes or not working on Iphone (iOS):

Close and restart the UBS & UBS key4 app on iPhone
Update UBS & UBS key4 app to the Latest Version for iOS
Uninstall and reinstall UBS & UBS key4 iPhone app
Update your iPhone to the latest iOS version

Fix UBS & UBS key4 on iPhone unable to connect to server/internet connection issues::

To resolve UBS & UBS key4 network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

UBS & UBS key4 Android App Issues and Solutions

Fix UBS & UBS key4 not working on Android, crashes, errors or is unresponsive:

Force Stop the UBS & UBS key4 App
1. On android, goto Settings » UBS & UBS key4 » click [Force Stop]

Update UBS & UBS key4 to the latest version on PlayStore

Clear UBS & UBS key4 App Cache and Data:
1. On android, goto Settings » Apps » UBS & UBS key4 » Storage » click [Clear Data] option. This clears both data and cache.
2. restart UBS & UBS key4.

Fix UBS & UBS key4 unable to contact server/ UBS & UBS key4 internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click UBS & UBS key4 » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto UBS & UBS key4 » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch UBS & UBS key4

Contact Support

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit UBS Financial Services Website

Privacy Policy: https://www.ubs.com/ols

Developer: UBS AG

‼️ Outages Happening Right Now

Jun 14, 2026, 02:13 PM
a AndroidOS user from Mulhouse, France reported problems with UBS & UBS key4 : Login
Jan 12, 2026, 05:33 PM
a Windows user from Geneva, Switzerland reported problems with UBS & UBS key4 : Not working
Started 27 minutes ago
RMVgo
Started 52 minutes ago
ESS 45 Zebra
Started 55 minutes ago
PandaDome
Started 1 hour ago
Birdfy
Started 1 hour ago
TipTop
Started 1 hour ago
Wayfair
Started 1 hour ago
Angry Birds POP!