Bob Status

Last Updated on 2024-10-11 by Yummygum

I have a problem with Bob

Are you having issues? Select the issue you are having below and provide feedback to Bob.

⚠️ Fix Now in One Click

⚠️ Most reported problems ⚠️

Not working

60.0%

25.7%

Connection

5.7%

Crashes

5.7%

24 hour clock ⏰

- No automatic population of subscription data

- Requires manual data entry for subscriptions

- Upgrading to more subscription slots can be costly for users with many subscriptions

- Some users have reported issues with notifications and app functionality

Common Bob Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Bob network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Clear Bob App Cache and Data:
1. On android, goto Settings » Apps » Bob » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Bob.

On android, goto Settings » Apps or Manage Apps tab.
Click Bob » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Bob » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Bob

Mar 11, 2025, 04:59 PM
a user from Lille, France reported problems with Bob : Login
Feb 23, 2025, 05:25 PM
a user from Lattes, France reported problems with Bob : Not working
Feb 22, 2025, 09:09 PM
a user from Paris, France reported problems with Bob : Not working
Feb 22, 2025, 11:37 AM
a user from Wiesbaden, Germany reported problems with Bob : Connection
Feb 11, 2025, 08:54 PM
a user from Colomiers, France reported problems with Bob : Not working
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