myVEVO app not working? crashes or has problems?

myVEVO Status

Last Updated on 2024-07-16 by Department of Home Affairs

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6 User reports:
App has problems

User reports 6

⚠️ Most reported problems ⚠️

Connection

75.0%

Something else

25.0%

problems reported in the last 24 hours

24 hour clock ⏰

2 Reported Issues: 😵🆘🛟🚨📢

Jacky

2023-07-02

Cannot check visa status due to privacy reasons

Jenis

2023-03-19

MyVevo app not working at all

Showing 1-2 of 2

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Common myVEVO Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot myVEVO app on iOS and Android devices. Solve all myVEVO app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

myVEVO iPhone Issues and Solutions

myVEVO iOS app crashes, not working, errors
myVEVO iOS app network issues
myVEVO on iOS has black/white screen

myVEVO Android App Issues and Solutions

myVEVO has errors/crashing/not working
myVEVO server network connectivity issues
myVEVO has black screen

myVEVO iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever myVEVO app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix myVEVO app crashes or not working on Iphone (iOS):

Close and restart the myVEVO app on iPhone
Update myVEVO app to the Latest Version for iOS
Uninstall and reinstall myVEVO iPhone app
Update your iPhone to the latest iOS version

Fix myVEVO on iPhone unable to connect to server/internet connection issues::

To resolve myVEVO network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix myVEVO black/white screen (blank screen) on iPhone:

Follow the myVEVO iOS app troubleshooting guide Here →

myVEVO Android App Issues and Solutions

Fix myVEVO not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent myVEVO app issues:

Force Stop the myVEVO App
1. On android, goto "Settings" » click myVEVO app. » click "Force Stop".

Update myVEVO to the latest version on PlayStore

Clear myVEVO App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "myVEVO app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch myVEVO.

Fix myVEVO unable to contact server/ myVEVO internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click myVEVO » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got myVEVO » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch myVEVO on android.

Solve myVEVO black/white screens issue on Android:

Follow the myVEVO android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Department of Home Affairs, developers of myVEVO.

100% Contact Match

Developer: Department of Home Affairs

E-Mail: mobile.apps@homeaffairs.gov.au

Website: 🌍 Visit myVEVO Website

About this app

this app provides a fast and convenient way to check your Australian visa work rights, study rights, travel conditions and expiry date. You can save this information with your own PIN, making it easy to access your visa details with this app. this app is an Australian Government Department of Home Affairs product. You can also email your visa details directly from this app to your employer, school or other organisation.