Are you having issues? Select the issue you are having below and provide feedback to Empower RetireSmart.
- Have to provide credentials every time
- Face ID for login doesn't work
- Over promises and under delivers
- Not compatible with 3rd party financial tracking applications
- Grabs contents of iOS clipboard every time you start the App
Complete guide to troubleshoot Empower RetireSmart app on iOS and Android devices. Solve all Empower RetireSmart app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MassMutual, developers of Empower RetireSmart.
Empower RetireSmart is here to help you prepare for your future, with all the financial planning tools and services you need conveniently accessible on your phone. To log in, just enter your username and password from the MassMutual RetireSmart or Retirement Access website. If your plan was a part of the sale to Empower Retirement, please use EmpowerRetireSmart. Download EmpowerRetireSmart today and keep tabs on your retirement account ― no matter where you are. Whether you need to make a quick update, check your balance or receive financial advice, EmpowerRetireSmart can do it all. The MassMutual RetireSmart mobile app you know is now Empower RetireSmart. Access your retirement account information and more when you’re on the go. All data is transmitted using secure socket layer (SSL) technology, and no data is stored locally on your device. EmpowerRetireSmart also offers login assistance, contact information and more. Data shown in screenshots is illustrative only. It is not a recommendation or solicitation for a product or service. System availability and response times subject to mobile network availability and connection speed. ©2021 Empower Retirement, LLC. All rights reserved.