Empower FCU app not working? crashes or has problems?

Empower FCU Status

Last Updated on 2024-12-04 by Empower Federal Credit Union

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Summary of Empower FCU Problems 😠👌🔥

- Slow response times when doing transfers and logging in

- App crashes after login attempts for some users

- Issues with updating balances and refreshing accounts

- Check deposit feature not working properly on some devices

- Constant prompts to update the app with no actual update available

- Updates often change the view and fonts, making it difficult to read and adjust to.

1 Reported Issues: 😵🆘🛟🚨📢

Carolyn Mosier

2022-06-24

My mobile app on Android won't open. It seems frozen with just the Empower name on a white background.

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Common Empower FCU Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Empower FCU app on iOS and Android devices. Solve all Empower FCU app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Empower FCU iPhone Issues and Solutions

Empower FCU iOS app crashes, not working, errors
Empower FCU iOS app network issues
Empower FCU on iOS has black/white screen

Empower FCU Android App Issues and Solutions

Empower FCU has errors/crashing/not working
Empower FCU server network connectivity issues
Empower FCU has black screen

Empower FCU iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Empower FCU app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Empower FCU app crashes or not working on Iphone (iOS):

Close and restart the Empower FCU app on iPhone
Update Empower FCU app to the Latest Version for iOS
Uninstall and reinstall Empower FCU iPhone app
Update your iPhone to the latest iOS version

Fix Empower FCU on iPhone unable to connect to server/internet connection issues::

To resolve Empower FCU network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Empower FCU black/white screen (blank screen) on iPhone:

Follow the Empower FCU iOS app troubleshooting guide Here →

Empower FCU Android App Issues and Solutions

Fix Empower FCU not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Empower FCU app issues:

Force Stop the Empower FCU App
1. On android, goto "Settings" » click Empower FCU app. » click "Force Stop".

Update Empower FCU to the latest version on PlayStore

Clear Empower FCU App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Empower FCU app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Empower FCU.

Fix Empower FCU unable to contact server/ Empower FCU internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Empower FCU » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Empower FCU » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Empower FCU on android.

Solve Empower FCU black/white screens issue on Android:

Follow the Empower FCU android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Empower Federal Credit Union, developers of Empower FCU.