Lucky Supermarkets Reviews

Really! Learned of “digital couponing” while in the store and spent no less than 30 minutes establishing an account. Although the clerk at the register had LuckySupermarkets , she was unable to determine why my account wouldn’t activate. . . Issues with in-store connectivity? The account was finally established. The clerk put in my phone number. Yeah, it was there and so was the discount BUT, the coupon wasn’t shown as “clipped”. Seriously! With all the hassle, I asked the clerk if I could just get the discount. Answer. . . no. I’ll be taking a break from Lucky’s. To go into the store and see discounts I may or may not be able to take advantage of when I check out is not a discount, it’s a freakin’ headache. I’d rather pay full price elsewhere.

I use my iPhone to find exceptional deals on the weekly ad at Lucky’s. It is now virtually impossible to easily read the weekly ad. It’s too small and can’t be magnified. I had no trouble before the change.

M. Neale

I’m not seeing any digital coupons. There is a header that says digital coupons with a little link. When I press the button all I get is spinning circles.
Please don’t tell me you are expecting me to scan QR codes in the store to get digital coupons! Those aisles are crowded enough. I can’t imagine people coming around me with their carts mom while I’m trying to focus on the darn thing. Most stores don’t have signals anyway. The buildings blocked them.
To summarize-
1.) Where in LuckySupermarkets are the digital coupons?
2.) There’s no way I can scan these things while in the store. What are you thinking?

Horrible idea. Digital coupons, app coupon clipping, phone #s, logins at the register, it’s all a stupid waste of time. I avoid buying at Lucky unless the discounts are so good I am willing to deal with the wasted time and pain at the register.
Lucky would do themselves a favor by simple having lower regular prices and perhaps simple sales discounts. Get rid of the digital stuff, the Pick 5, the buy 2 get one, etc. Just retail or sales discount.
As to LuckySupermarkets, it is glitchy, logins fail at times, even had to reestablish my entire account while holding up the register for 30 minutes of more.
I’ll use it on occasion but the deal has to be really really worth it.

There are way too many “if you do this you’ll get this”. And I hate their website. If I click on the ad paper then go to an ad it freezes my phone and I can’t get out of it unless I uninstall reinstall. For example this week there is Dannin Tillamook or Chobani 10 for 10. I clicked on it to read the description. It took up the whole page and gave me no way to get out except reinstall. I called your offices to find a solution and some smart…. Asked me what kind of phone I had. When I answered Apple 13. He didn’t have a solution. Hate this kind of business dealings, very frustrating and made me willing to go to Safeway.

LuckySupermarkets turned a 10 minute grocery excursion into a 90 minute exercise in frustration. Could not locate items on LuckySupermarkets , neither could the store employee. Some sale items are digital, others aren’t. Digital items need to be selected on LuckySupermarkets , if you can find them. If you don’t select it on LuckySupermarkets then you don’t get the sale price; even though you provide your member ID (phone number) at checkout. IMO if you provide your member ID, you should get all sales prices, without selecting anything in LuckySupermarkets . Very clunky. Not intuitive. Simply awful.

Can’t login with my ID when I try to login it requires me to check every box and I’m not an employee so why would I check that I am but it’s required it demands I use my mobile number most likely so they may sell it I guess landlines aren’t as easy to profit from since you can’t data mine then. Disappointed they’ve resorted to this to make more money just when I started using them over Safeway but at least Safeway aka Albertsons while greedy and wasteful they don’t try to pretend to be some else.

I have tried setting up an account 6 or 7 times, using 2 different email accounts and get an error message that my email is not a valid email (it certainly is) or or the password is wrong. Or I get to the end of the sign up and it says something went wrong, try again. I’ve tried setting a new password, failed. I hate LuckySupermarkets and I hate that you have to sign in to an account just to get the coupons! I give up and am deleting LuckySupermarkets .

I called customer service when I saw my app wasn’t working, and they said it’s “down” and has been for months. Which I personally can attest it’s been at least a few weeks for me. To get the notifications about new offers and free deals and be unable to even connect to LuckySupermarkets to get those deals is extremely frustrating. Some stores are pretty terrible to work for as well, depending on the manager and/or “owner”.

Every time there’s a special coupon and freebies LuckySupermarkets won’t load or kick you out I won’t let you sign back in. It’s the same for Lucky and FoodMaxx. It’s not right because you get to the grocery store and they won’t honor it. Then as I’m trying to write a review is asking for a nickname and everything I choose even made up stuff is taken so I can’t move forward with this bad rating.

LuckySupermarkets is worse than the original one. It’s really useless - can’t access digital coupons much less clip them. I select a store and I get stuck in this endless sign in loop that keeps asking for a delivery address. I shop so rarely at this store that I don’t want or need delivery. This company needs to hire people who know about grocery shopping and how to present the info in a better format. It’s a total waste of time.

Don’t bother trying to use LuckySupermarkets for downloading the sales items or for making a list. It has so many malfunctions that it’s essentially unusable! I have been avoiding this store and shopping at the other reputable stores instead. The employees don’t seem to have any understanding of how it works and frankly couldn’t care less either. They must have imbeciles attempting to run this worst app ever!

Digital coupons and old system of no coupons is very confusing
Advertised price in store not available digitally
Checker can’t do anything about it
Terrible transition from old to new way of doing things
Bring back low prices and simpler way of doing things or make improvements/consistent coupon system in app with store

I often use LuckySupermarkets and it's really very useful, so I give it 5 stars, but it seems to me that it's time to update the visual design of this application.

Unable to sign up. It won’t accept the password generated by the generator because it has lame restrictions. So I typed in a password that is only 9 characters with one of each required type. I tried changing the length within the limits but keeps saying it is too long. For now I’ll shop on other apps.

LuckySupermarkets lets you make shopping list from the weekly ads, great! but you won’t get any sale price unless you go to the coupon section of LuckySupermarkets to find those items to “clip” -so you need to make a a shopping list and a coupon list separately?
So time consuming, might as well bring the physical ad and clip the paper coupons.

I haven’t shopped in the store since LuckySupermarkets was updated. I can no longer create a new list nor can I add to or view an existing list from the website. Plus there’s the coupon issue. Why would you make your app less user friendly than a previous version. I won’t shop there until I’m able to create and use a list to shop.

I had major problems just logging in. Lucky’s doesn’t offer technical support phone # for me/us to ask questions. I entered my email address dozens of times. App rejected it and said email address is invalid. Then continually I can’t even create an account. I can’t take advantage of the digital coupons. Safeway app is better

Just tried to use app for a pickup order. It knows my location. It can only find stores 30 to 40miles away from my location. I think it’s setup for Instacart deliveries because it has no problem having an order delivered to my correct location. It’s worthless to me to use for a simple pickup order.

LuckySupermarkets never works. I have reset my password nearly every time I try to use LuckySupermarkets because it tells me it’s wrong. I now have four accounts! And none of them work! They are all saved in my keychain, so I know I have used them before. So long SaveMart supermarkets, your app is not worth my time. I will shop elsewhere.