Contact Lucky Su Support

by Sailps

Horrible idea. Digital coupons, app coupon clipping, phone #s, logins at the register, it’s all a stupid waste of time. I avoid buying at Lucky unless the discounts are so good I am willing to deal with the wasted time and pain at the register.
Lucky would do themselves a favor by simple having lower regular prices and perhaps simple sales discounts. Get rid of the digital stuff, the Pick 5, the buy 2 get one, etc. Just retail or sales discount.
As to this app, it is glitchy, logins fail at times, even had to reestablish my entire account while holding up the register for 30 minutes of more.
I’ll use it on occasion but the deal has to be really really worth it.

by Squyer

There are way too many “if you do this you’ll get this”. And I hate their website. If I click on the ad paper then go to an ad it freezes my phone and I can’t get out of it unless I uninstall reinstall. For example this week there is Dannin Tillamook or Chobani 10 for 10. I clicked on it to read the description. It took up the whole page and gave me no way to get out except reinstall. I called your offices to find a solution and some smart…. Asked me what kind of phone I had. When I answered Apple 13. He didn’t have a solution. Hate this kind of business dealings, very frustrating and made me willing to go to Safeway.

by Jimnmi

This app turned a 10 minute grocery excursion into a 90 minute exercise in frustration. Could not locate items on the app, neither could the store employee. Some sale items are digital, others aren’t. Digital items need to be selected on the app, if you can find them. If you don’t select it on the app then you don’t get the sale price; even though you provide your member ID (phone number) at checkout. IMO if you provide your member ID, you should get all sales prices, without selecting anything in the app. Very clunky. Not intuitive. Simply awful.