Pro Camera app not working? crashes or has problems?

Pro Camera Status

Last Updated on 2025-02-08 by Moment Inc.

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Summary of Pro Camera Problems 🔥

- The app costs money, which may deter some users who already have multiple camera apps.

- The new update may require users to pay for functions they already paid for in the previous version, which some users may find shady.

- The battery case can only be turned on or off through the camera app, which may be inconvenient for some users.

- The app has some bugs, such as crashing when testing shortcuts on the phone and not saving recorded videos, which may cause users to miss important footage.

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Common Pro Camera Problems & Solutions. Troubleshooting Guide

Table of Contents:

Pro Camera iPhone Issues and Solutions

Pro Camera iOS app crashes, not working, errors
Pro Camera iOS app network issues
Pro Camera on iOS has black/white screen

Pro Camera Android App Issues and Solutions

Pro Camera has errors/crashing/not working
Pro Camera server network connectivity issues
Pro Camera has black screen

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Pro Camera iPhone Issues and Solutions

How to fix Pro Camera app crashes or not working on Iphone (iOS):

Close and restart the Pro Camera app on iPhone
Update Pro Camera app to the Latest Version for iOS
Uninstall and reinstall Pro Camera iPhone app
Update your iPhone to the latest iOS version

Fix Pro Camera on iPhone unable to connect to server/internet connection issues::

To resolve Pro Camera network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Pro Camera Android App Issues and Solutions

Fix Pro Camera not working on Android, crashes, errors or is unresponsive:

Force Stop the Pro Camera App
1. On android, goto Settings » Pro Camera » click [Force Stop]

Update Pro Camera to the latest version on PlayStore

Clear Pro Camera App Cache and Data:
1. On android, goto Settings » Apps » Pro Camera » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Pro Camera.

Fix Pro Camera unable to contact server/ Pro Camera internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Pro Camera » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Pro Camera » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Pro Camera