Moment Camera app not working? crashes or has problems?

Moment Camera Status

Last Updated on 2017-10-30 by Sangho Lee

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App has problems

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Common Moment Camera Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Moment Camera app on iOS and Android devices. Solve all Moment Camera app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Moment Camera iPhone Issues and Solutions

Moment Camera iOS app crashes, not working, errors
Moment Camera iOS app network issues
Moment Camera on iOS has black/white screen

Moment Camera Android App Issues and Solutions

Moment Camera has errors/crashing/not working
Moment Camera server network connectivity issues
Moment Camera has black screen

Moment Camera iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Moment Camera app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Moment Camera app crashes or not working on Iphone (iOS):

Close and restart the Moment Camera app on iPhone
Update Moment Camera app to the Latest Version for iOS
Uninstall and reinstall Moment Camera iPhone app
Update your iPhone to the latest iOS version

Fix Moment Camera on iPhone unable to connect to server/internet connection issues::

To resolve Moment Camera network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Moment Camera black/white screen (blank screen) on iPhone:

Follow the Moment Camera iOS app troubleshooting guide Here →

Moment Camera Android App Issues and Solutions

Fix Moment Camera not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Moment Camera app issues:

Force Stop the Moment Camera App
1. On android, goto "Settings" » click Moment Camera app. » click "Force Stop".

Update Moment Camera to the latest version on PlayStore

Clear Moment Camera App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Moment Camera app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Moment Camera.

Fix Moment Camera unable to contact server/ Moment Camera internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Moment Camera » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Moment Camera » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Moment Camera on android.

Solve Moment Camera black/white screens issue on Android:

Follow the Moment Camera android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sangho Lee, developers of Moment Camera.

Verified email

Contact e-Mail: [email protected]

About this app

Using self-timer and sequential shooting function, never lose the moment you want to remember. ∙ Sequential Shooting Intervals: 0, 0. 5, 1 seconds (switch in options, Default 0. ∙ Auto Hide button Function (switch in options, default OFF): When immersed in taking picture, top buttons are hidden automatically. Touch the top or manual focus, the button appears again.