Kodak Moments Reviews

by Davey The Systems Engineer

This is actually my second unsuccessful attempt at printing pictures! Here’s what happened:
When I initially plugged my phone into the kiosk, it automatically tried to download every single photo on my phone. For like 15 minutes the screen on the kiosk said it was loading, then just gave up and I was forced to start over. Who doesn’t have hundreds—if not thousands—of pictures on their phone? This is a very poor feature. (developer tip— don’t try to download every single photo from the beginning, maybe start with the first 25-50, and download a thumb nail, not the whole photo. Then, download more thumb nails when the user is scrolling through their pictures).
After that, I downloaded KodakMoments . and tried to transfer my pictures via Wi-Fi. About 25 minutes into the process—after editing pictures, selecting print sizes, etc.—the kiosk said my connection was lost and kicked me out (developer tip: if the connection is lost, temporarily save the project and allow the user to re-establish the connection, so they can start back off where they left).
At that point I just gave up and left.
Has anyone at Kodak who’s not affiliated with KodakMoments. actually tried to print pictures? I guarantee you they wouldn’t be able to do it.
After everyone went digital, this is my only experience using something from Kodak. It’s slow, difficult to use, and extremely frustrating.

by Athena The Red

I tried connecting my iPhone to a kiosk in a drug store. It wouldn’t let me access my folders and just would access the same(seemingly random picked) 683 photos from my main folder over and over. Waste of time.
So I went home, downloaded KodakMoments , and tried to order some to be delivered. The border options I wanted were not available through KodakMoments . More time wasted.
Finally, I took the phone with the pics and KodakMoments back to the kiosk. The kiosk put up a temporary hot spot for me to connect to. Great. It said to go to KodakMoments while I waited for the kiosk to connect to my phone. Great. I went to KodakMoments , selected my four photos, and waited. And waited. And waited. The kiosk still said the same message. The Next button on KodakMoments did nothing. So I closed KodakMoments and started over. Still nothing.
You have a kiosk in my favorite local drug store chain so I really wanted this to work but obviously I need to go elsewhere.

by SPOHair

Do you have to be connected to a kiosk to do anything with KodakMoments? Seems like I can’t pick any pictures to set up an order. In my profile there is a selection for my selected store but no way to pick a store. I go to find a kiosk and find the one closest to me but have no option to choose it as my store. I live in small town and the Kodak kiosk is the only way to print pictures without having to drive an hour, so that is the only reason KodakMoments isn’t getting deleted immediately.

Thanks for your response. It is not helpful in anyway. Did you read the review?

by YouQuestionMySexuality

In the past I’ve used KodakMoments with no problems, but since the past few updates every time I try to print pictures it says “Z000 There was a problem. Try again.” How many times do I have to try again? I just want to send my pictures to my store so I can pick them up. The ONLY way to get KodakMoments to work is go to the store and connect to an outdated, junky kiosk. I work at Target and the kiosk that I service literally never works and I have to reboot it at least 3 times a day. I really wish KodakMoments worked like it did in the past for me but now it’s just too frustrating. It’s embarrassing trying to figure out how to work the machine because it’s so old. I can’t wait until the contract is over so our store can get rid of this junk!!!

by Hatesiphone

I don’t know if it’s cause I have an IPhone and a lot of things don’t work well with apple products if it’s not an apple product itself but had a horrible horrible experience. Waisted over an hour and still didn’t get my pictures. Had to try MULTIPLE times to even get connected. Once I finally was I thought OMG finally here we go, I selected my pictures and choose the sizes (which if u need to change the original option like from regular prints to mini prints you have to exit and start all over again just FYI🤬) hit check out and it spend over 15 minutes saying downloading image 2, I only had 2 pictures) I finally had to give up and leave cause I was already late after giving myself an hour to get this done.

by HollyAdams5

This was a horrible experience trying to create a photo book for Mother’s Day. I can honestly say I am tech savvy, so I know my way around an app. I tried over two days and different networks to build a photo book for my mother-in-law for Mother’s Day and it crashed on me over 8 times. I continuously saved the project to keep my progress and it never saved even after naming the project. Finally I just picked som random pictures, 1/10 of what I wanted to feature and upon checkout the coupons never applied. Quite frustrating experience and likely the LAST time I use this horrible app. I will be reaching out to customer support to notify them of this poor experience. Good luck!!

by Fjaicysbnskic

If I could give KodakMoments zero starts I would.

It’s SO aggravating to use. First of all, if you’re in the middle of an order and choose to go back (like to change something) it doesn’t save your order! Second of all, under ordered projects, you’d think this is where your...ordered items would be.. think again! You have to go somewhere else. Third of all, it’s so stupid that you can’t change how you’d like your order at the end.. whether you want it shipped or pick it up from a local store. Naturally, when I go to KodakMoments I select prints and continue on. After going through and picking hundreds of photos, I find out that I HAVE to have them delivered unless I want to undo everything I just did.
Lastly, I ordered my photos a week ago and got an email 2 days ago saying the orders had shipped. Today, I went to track the order and it says it can’t because the order number is wrong.. I didn’t even type anything in!

I will literally use any other app but this one.

by Uniqueperson2

So far it has been a terrible experience. I had to force close KodakMoments if I wanted to add more pictures from my phone. Every time. Selecting sizes is cumbersome, and they pop an ad at you when you’re just trying to get to the checkout. All the Address input stuff doesn’t seem to sync with my phone’s memory, nothing suggested an auto fill. Even the credit card expiration date selection is cumbersome and different from what everybody else does, making it an anti-intuitive experience the whole way through.

by Mrm6787

I like using KodakMoments to print pictures in store, however I had to upgrade to KodakMoments from kiosk connect and had a very disappointing experience. After picking my pictures to send to the kiosk (less than 5 minute process) KodakMoments disconnected me and reconnected me— which meant I had to pick my photos again. I chose to print pictures immediately but it chose 1 hour photo for me. Connection issues and convenience issues are lacking where kiosk connect was better from Kodak. I haven’t used KodakMoments to order prints yet, so I cannot comment on that aspect.

by Mike Bradshaw (bmike)

I can’t think of any app that makes my iPad Pro feel clunky and slow and laggy. KodakMoments is the slowest loading and painful to swipe and use.

Prices are double to 4x as much as Costco prints locally, but I’ll try a couple if I can get KodakMoments to run after deleting it, reinstalling it and rebooting the iPad.

Two stars since KodakMoments support link in the iTunes Store is 404 / no functioning. Apple should quality check all apps that are in the store and make sure users can get actual support from the published support link. Bad on Apple here too for not checking on this developer and looking out for customers.

by EPoliti

....I expected KodakMoments to be a major improvement over the previous, useless Kiosk app. Sadly, it is not. I couldn’t find a way to delete a selected photo without completely cancelling the session - no “remove” option. And I also could not find a way to edit the photo as you can do at the kiosk. I had to edit the original on my camera roll, and then hope that the updates were transferred to the photo, which was the reason that I wanted to delete the photo. I would like to edit in KodakMoments so I don’t have to go back and forth.

by D...........,

If you don’t care what order or even which pictures goes into a book KodakMoments is for you. It is very difficult to place pictures where you want them. If you don’t mind having minimal control over your pictures KodakMoments is for you. It does not work well if you have specific in mind. For example Sequential imaging or dates younger to older.... virtually impossible. Collages and other products are much more user friendly.

by Merrimaker7

Hard to find a place that prints same-day photos any more so I have to use this Kodak Memories app that goes to CVS and it’s been hit or miss so far. I even just updated KodakMoments on my iPhone X. But it wouldn’t let me add new photos, then the next day it did, locked up and wouldn’t go to page I needed to order, etc etc. Even in person at the kiosk couldn’t get it to work right. Frustrating but not many options for same-day printing . Shutterfly is looking better!

by Nance's Photo Girl

When ordering multiple canvas prints, The ordering process is not easy. For example, when I order one 8x10 mini canvas and it goes in my cart, I have to click on “Shop” and I have to start process all over from beginning Kodak page. I have to re-start photo search from the beginning for every single print. It feels like it could be simplified.

by Mommy Dearest14

It’s a great tool that helps get your pics done without being in the store the whole time. One suggestion though, instead of changing the print size you might hit the delete button. Then you lose the print for good unless you start a new cart & by that time you usually forget which print you accidentally deleted!

by Dotty & Maxxon

I ordered a photo mug and my son’s head was cut off a bit . I had tossed the box and invoice thinking I was probably just stuck . I contacted Kodak Moments and they not only refunded my money but gave me tips to insure my reorder was done correctly no questions asked. Thank you so much...my reorder is in its way.😊
By the way...the quality of the mug exceeded my expectations!
The photo wrapped almost all the way around the mug and the colors were so vibrant.
I would definitely order another and highly recommend on all levels !

by Lynnerva

I ordered canvas prints for a beautiful photo of child to give to grandparents. On iOS it worked fine with direct upload from photo album, coupon, payment shipping etc. One feature that would be useful is to reuse an uploaded photo to try another product size instead of uploading again, but the current interface is simple and clear so I can see why photo reusing may complicate app use. The log-in had a server connection error, though I had no problem just purchasing using a credit card.

by TADexter

The reviews I read here made me wary, but I needed a quick print and this was the most convenient option. It was very easy to find an available in-store printer through KodakMoments (although I could not just click on the store tag to select it - feature request). I uploaded the photo and headed to the store. It printed there 5 minutes after I had sent it and looks great. It is full-sized, having been shot with my iPhone 6s. I'll use KodakMoments again when I need a quick print like that. It was as simple as could be and got the job done with a minimum of hassle.

by Cowcottage

I finally figured out how to do it. During the past few years, every time I ordered pictures I would mess up. This time I didn’t, so it was easy and quick. It would be even faster if you could have it where you had the option of “select all” when looking at an album. I would find that much easier. Thanks!

by Mary Angela

This is the third time I have used this service. The convenience of sitting at home, sorting and editing my photos was a pleasure. My photos were ready for pick up later in the day at my local pharmacy. I have also used the mail back service and although it was a bit slower than I expected, if you are not in a hurry, you can’t beat the cost.

by MWilliamsen

Last minute I was asked to print out pictures to display at my nephews funeral that day. Obviously I needed something FAST. I chose to get my pictures printed at Target because it seemed like the quickest way to print and buy frames. I downloaded the Kodak Moments app and everything but when I got to the photo center I could not connect with the computer after multiple failed attempts. I tried another computer. Still couldn’t connect. The last computer was the only one working and it was occupied by someone else. Once I was finally able to get on the only working computer and get my photos printed I was at Target for over an hour and 15 minutes late to my nephews funeral. The staff at Target and the photo center were incredibly helpful and kind during this frustrating and emotional experience, but the technology and system with the Kodak Moments app and printing pictures needs a lot more development before it should be marketed as a quick and easy process.

by SeattleS!ps

Kodak made it easier than your morning routine! Scrolling through the photo folder took the longest time, simply because I had to choose only 10 pics for the gift. Within 25 minutes I had my selection, and sent the order off. Gift done and done - will arrive in time and be loved.