Kodak Moments Reviews

Kodak Moments Reviews

Published by on 2021-05-18

KODAK MOMENTS: Prints, Greeting Cards & Gifts From Canvas prints to Photo
Books and unique decor, the KODAK MOMENTS App makes it easier than ever to
capture (and share) the love. Our wide selection of premium photo products
are made to make the most of your memories. There’s somethi...



Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


Kodak Moments Reviews


  • By

    Needs work!

    Last minute I was asked to print out pictures to display at my nephews funeral that day. Obviously I needed something FAST. I chose to get my pictures printed at Target because it seemed like the quickest way to print and buy frames. I downloaded the Kodak Moments app and everything but when I got to the photo center I could not connect with the computer after multiple failed attempts. I tried another computer. Still couldn’t connect. The last computer was the only one working and it was occupied by someone else. Once I was finally able to get on the only working computer and get my photos printed I was at Target for over an hour and 15 minutes late to my nephews funeral. The staff at Target and the photo center were incredibly helpful and kind during this frustrating and emotional experience, but the technology and system with the Kodak Moments app and printing pictures needs a lot more development before it should be marketed as a quick and easy process.





  • By

    Easy to use, just what I needed

    The reviews I read here made me wary, but I needed a quick print and this was the most convenient option. It was very easy to find an available in-store printer through the app (although I could not just click on the store tag to select it - feature request). I uploaded the photo and headed to the store. It printed there 5 minutes after I had sent it and looks great. It is full-sized, having been shot with my iPhone 6s. I'll use the app again when I need a quick print like that. It was as simple as could be and got the job done with a minimum of hassle.


  • By

    Family moments

    I ordered canvas prints for a beautiful photo of child to give to grandparents. On iOS it worked fine with direct upload from photo album, coupon, payment shipping etc. One feature that would be useful is to reuse an uploaded photo to try another product size instead of uploading again, but the current interface is simple and clear so I can see why photo reusing may complicate app use. The log-in had a server connection error, though I had no problem just purchasing using a credit card.


  • By

    5 star customer service!

    I ordered a photo mug and my son’s head was cut off a bit . I had tossed the box and invoice thinking I was probably just stuck . I contacted Kodak Moments and they not only refunded my money but gave me tips to insure my reorder was done correctly no questions asked. Thank you so much...my reorder is in its way.😊 By the way...the quality of the mug exceeded my expectations! The photo wrapped almost all the way around the mug and the colors were so vibrant. I would definitely order another and highly recommend on all levels !


  • By

    Always an Error

    In the past I’ve used this app with no problems, but since the past few updates every time I try to print pictures it says “Z000 There was a problem. Try again.” How many times do I have to try again? I just want to send my pictures to my store so I can pick them up. The ONLY way to get the app to work is go to the store and connect to an outdated, junky kiosk. I work at Target and the kiosk that I service literally never works and I have to reboot it at least 3 times a day. I really wish the app worked like it did in the past for me but now it’s just too frustrating. It’s embarrassing trying to figure out how to work the machine because it’s so old. I can’t wait until the contract is over so our store can get rid of this junk!!!


  • By

    Love this app! You can get your pics out of the ICloud

    It’s a great tool that helps get your pics done without being in the store the whole time. One suggestion though, instead of changing the print size you might hit the delete button. Then you lose the print for good unless you start a new cart & by that time you usually forget which print you accidentally deleted!


  • By

    HORRIBLE!!!!

    I don’t know if it’s cause I have an IPhone and a lot of things don’t work well with apple products if it’s not an apple product itself but had a horrible horrible experience. Waisted over an hour and still didn’t get my pictures. Had to try MULTIPLE times to even get connected. Once I finally was I thought OMG finally here we go, I selected my pictures and choose the sizes (which if u need to change the original option like from regular prints to mini prints you have to exit and start all over again just FYI🤬) hit check out and it spend over 15 minutes saying downloading image 2, I only had 2 pictures) I finally had to give up and leave cause I was already late after giving myself an hour to get this done.





  • By

    Terrible App - project crashed 8 times

    This was a horrible experience trying to create a photo book for Mother’s Day. I can honestly say I am tech savvy, so I know my way around an app. I tried over two days and different networks to build a photo book for my mother-in-law for Mother’s Day and it crashed on me over 8 times. I continuously saved the project to keep my progress and it never saved even after naming the project. Finally I just picked som random pictures, 1/10 of what I wanted to feature and upon checkout the coupons never applied. Quite frustrating experience and likely the LAST time I use this horrible app. I will be reaching out to customer support to notify them of this poor experience. Good luck!!


  • By

    App is laggy and almost unusable on 10.5 iPad Pro

    I can’t think of any app that makes my iPad Pro feel clunky and slow and laggy. This app is the slowest loading and painful to swipe and use. Prices are double to 4x as much as Costco prints locally, but I’ll try a couple if I can get the app to run after deleting it, reinstalling it and rebooting the iPad. Two stars since the app support link in the iTunes Store is 404 / no functioning. Apple should quality check all apps that are in the store and make sure users can get actual support from the published support link. Bad on Apple here too for not checking on this developer and looking out for customers.


  • By

    Don’t use this app

    If I could give this app zero starts I would. It’s SO aggravating to use. First of all, if you’re in the middle of an order and choose to go back (like to change something) it doesn’t save your order! Second of all, under ordered projects, you’d think this is where your...ordered items would be.. think again! You have to go somewhere else. Third of all, it’s so stupid that you can’t change how you’d like your order at the end.. whether you want it shipped or pick it up from a local store. Naturally, when I go to the app I select prints and continue on. After going through and picking hundreds of photos, I find out that I HAVE to have them delivered unless I want to undo everything I just did. Lastly, I ordered my photos a week ago and got an email 2 days ago saying the orders had shipped. Today, I went to track the order and it says it can’t because the order number is wrong.. I didn’t even type anything in! I will literally use any other app but this one.


  • By

    Haven’t tried to print pics and it already pisses me off

    Do you have to be connected to a kiosk to do anything with this app? Seems like I can’t pick any pictures to set up an order. In my profile there is a selection for my selected store but no way to pick a store. I go to find a kiosk and find the one closest to me but have no option to choose it as my store. I live in small town and the Kodak kiosk is the only way to print pictures without having to drive an hour, so that is the only reason this app isn’t getting deleted immediately. Thanks for your response. It is not helpful in anyway. Did you read the review?


  • By

    Kiosk Connect was better

    I like using the app to print pictures in store, however I had to upgrade to this app from kiosk connect and had a very disappointing experience. After picking my pictures to send to the kiosk (less than 5 minute process) the app disconnected me and reconnected me— which meant I had to pick my photos again. I chose to print pictures immediately but it chose 1 hour photo for me. Connection issues and convenience issues are lacking where kiosk connect was better from Kodak. I haven’t used this app to order prints yet, so I cannot comment on that aspect.


  • By

    I finally figured out how to do it!

    I finally figured out how to do it. During the past few years, every time I ordered pictures I would mess up. This time I didn’t, so it was easy and quick. It would be even faster if you could have it where you had the option of “select all” when looking at an album. I would find that much easier. Thanks!


  • By

    Fast & easy

    This is the third time I have used this service. The convenience of sitting at home, sorting and editing my photos was a pleasure. My photos were ready for pick up later in the day at my local pharmacy. I have also used the mail back service and although it was a bit slower than I expected, if you are not in a hurry, you can’t beat the cost.


  • By

    Need a reason to clean up your Photo folder?

    Kodak made it easier than your morning routine! Scrolling through the photo folder took the longest time, simply because I had to choose only 10 pics for the gift. Within 25 minutes I had my selection, and sent the order off. Gift done and done - will arrive in time and be loved.



A better way to Contact apps


You can now contact Kodak Moments customer service directly
via Email using our new site - AppContacter.com

Contact Kodak Moments directly


Is Kodak Moments Safe?

Yes. Kodak Moments is very safe to use. This is based on our NLP (Natural language processing) analysis of over 76,378 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Kodak Moments Is 54.9/100.


Is Kodak Moments Legit?

Yes. Kodak Moments is a totally legit app. This conclusion was arrived at by running over 76,378 Kodak Moments User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Kodak Moments Is 54.9/100.


Is Kodak Moments not working?

Kodak Moments works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.




Reported Issues: 2 Comments

By Peggy
Feb 15 2021

I tried to use this at Christmas and gave up. I have some more photos to print and am having the same problem. I take the time to load one photo at a time (even though I have a lot of photos). Everything seems to be going fine and the shopping cart empties, and all my efforts are lost. I have no idea where the photos have disappeared to but I don't have the time to keep loading these over and over. Kodak has been very unresponsive when I have asked what is going on and how I can avoid this in the future.



By Yvonne Thomson
Sep 15 2020

1.How can you view the photos you've just ordered if you want to see them again. 2.When selecting photos is there anyway to click onto the actual photo to see which one you're choosing because the photo is so small that you see when ordering.





Have a Problem with Kodak Moments? Report Issue

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Why should I report an Issue with Kodak Moments?

  1. Pulling issues faced by users like you is a good way to draw attention of Kodak Moments to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Kodak Moments customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Kodak Moments.


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