Are you having issues? Select the issue you are having below and provide feedback to Cafe Rio.
- App is buggy and unreliable
- Order is lost if phone orientation changes or phone screen locks
- App keeps closing and losing orders
- Login information is incorrect when entering credit card information
stopped scanning my barcode rewards. says scan failed
My app shows a white screen. I can’t access anything on app even after shutting down. I get notices from Cafe Rio but can see nothing when I try to open the app.
My app shows a white screen. I can’t access anything on app even after shutting down. Is Cafe Rio going out of business?
My app is not working and I would really like to get my rewards for a big order I placed on 7/12/2023 I have my receipt with the bar code and I would just like to know how to get my points.
App not working on iPhone 13 IOS 16.5.1. Just get a white screen.
My app will not open on my iPhone 13. It has a completely white screen and will not open.
App only shows white screen. What do I do?
Please credit my account for $3.44 on 5/20/2023, barcode 258099616866. I have been trying to do this several times since then, including shutting my iPhone down twice. Today 5/21/2023.
Trying to order delivery on app and it gives error code for delivery time but you can’t choose a time it just says as soon as available
the app uninstalled from my galaxy s7. now it says app. ot supported on device. why would it do that with the latest update?
The Cafe Rio app wanted me to re-sign in but it says that it doesn't recognize my email address even though I get emails from them on that account. I tried to reset my password and again an error message. I tried to make a new sign account but it says that my email address and password is already in use even though it doesn't recognize it when I try to sign in. Frustrating! The must not want anymore of my business!
I can't login to the app. No matter what I do it just sits there loading. I don't even know if I am using the right login because it doesn't ever even go to a screen saying it was incorrect login. Just sits there with the pig loading forever.
Complete guide to troubleshoot Cafe Rio app on iOS and Android devices. Solve all Cafe Rio app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cafe Rio, Inc., developers of Cafe Rio.
Enable location services and push notifications and we’ll share progress with you. • Location Finder: Easily find Cafe Rio locations with turn-by-turn directions or call us with “one touch” dialing. • Profile: Save your profile information for faster checkout. • Rewards and Exclusive Offers: Enjoy earning free food and receiving special offers! In addition to rewards, the Cafe Rio app gives you fast and easy access to mobile ordering, order status tracking, special offers, location information and more. • Ordering: Easily reorder your favorites from your Recent & Favorite Orders or place a new order. Choose pick-up or curbside (where available). • Order Ready Service: On the main rewards page, you’ll see when your order is ready. When it comes to mild or spicy, we’re clearly spicy because this Rewards program is hot! Only available through our mobile app for My Rio Rewards members. We have an app update! Why? That app credit can be used toward ANY Cafe Rio food or beverage item. Our My Rio Rewards™ program is as mild or as spicy as you are. How? For every $1 spent on food and beverages, you earn 1 point. Welcome to the perks of Cafe Rio loyalty. It’s because we don’t pre-decide your reward. You get to choose! When you reach 100 points, we serve you a $10 app credit. Because fresh is delicious (and you deserve it). • We have a new look & feel. Things are about to get very tasty! And, app credits do not expire. Explore the menu bar in the upper left corner of CafeRio . • See your order status from the main Rewards page. • For kiosk locations, easily access the EARN QR Code from the menu to login to your My Rio Rewards account.