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Common Keolis Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Keolis app on iOS and Android devices. Solve all Keolis app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Keolis iPhone Issues and Solutions

  2. Keolis Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Corethree Ltd., developers of Keolis.




About this app

The Syntus app allows tickets to be purchased and then made available to passengers immediately via their smart phone so that they can show it to the ticket master there and then.  Once they’ve selected a ticket and are ready to depart, they simply have to click the activation button to activate the ticket for the period of time set for that particular type of card.  Additionally passengers can also use Keolis to purchase a digital ticket for someone else such as a friend or family member, which can then be sent remotely to that person’s smartphone.  Ticket Payment and Travel is made easier with the Syntus app.  Tickets can also be purchased in advance of departure and then activated at time of use.  Note that this period can vary depending on the type of travel product.  After logging in a passenger can access his or her wallet and view all currently purchased cards.  International online payments can be made with credit card.