USANA app not working? crashes or has problems?

USANA Status

Last Updated on 2024-08-20 by USANA Health Sciences

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Common USANA Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot USANA app on iOS and Android devices. Solve all USANA app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

USANA iPhone Issues and Solutions

USANA iOS app crashes, not working, errors
USANA iOS app network issues
USANA on iOS has black/white screen

USANA Android App Issues and Solutions

USANA has errors/crashing/not working
USANA server network connectivity issues
USANA has black screen

USANA iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever USANA app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix USANA app crashes or not working on Iphone (iOS):

Close and restart the USANA app on iPhone
Update USANA app to the Latest Version for iOS
Uninstall and reinstall USANA iPhone app
Update your iPhone to the latest iOS version

Fix USANA on iPhone unable to connect to server/internet connection issues::

To resolve USANA network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix USANA black/white screen (blank screen) on iPhone:

Follow the USANA iOS app troubleshooting guide Here →

USANA Android App Issues and Solutions

Fix USANA not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent USANA app issues:

Force Stop the USANA App
1. On android, goto "Settings" » click USANA app. » click "Force Stop".

Update USANA to the latest version on PlayStore

Clear USANA App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "USANA app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch USANA.

Fix USANA unable to contact server/ USANA internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click USANA » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got USANA » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch USANA on android.

Solve USANA black/white screens issue on Android:

Follow the USANA android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at USANA Health Sciences, developers of USANA.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit USANA Website

Privacy Policy: http://www.usana.com/dotCom/about/terms#privacyAnchor

Developer: USANA Health Sciences

About this app

The Health & Freedom Solution allows you to share this app’s products and business opportunity with anyone, anywhere with this comprehensive this app presentation. Please note that an active subscription to the Business Accelerator Suite is needed for full app functionality. With this app Mobile Hub, you can easily share and effectively manage your this app business using your smartphone or tablet. Work smarter, not harder—and take your this app business everywhere you go. Completely redesigned to help you navigate your business more easily. Gain instant access to The Hub - Your back office, with you 24/7. Also, notifications, widgets, and news stories to keep you informed. You will also have access to Team Manager and videos. Display has been adjusted for better viewing.