Contact Washington s Lottery Support

Before the most current update you did not have to be signed in to check your ticket. Plus the older version of the app showed you your ticket numbers even if it wasn’t a winner. The updated version of the app you have to have an account and be signed in to scan your ticket. Once your ticket is scanned the updated version just says “Sorry, your not a winner”, it doesn’t show you your numbers on your ticket like the previous version. I like comparing my physical ticket numbers to what the app shows to make sure there’s not a mistake. Disappointed that that feature was changed. Probably won’t be buying as many tickets in the future.

Like all the other reviews said, they screwed the pooch on their apps so they can track and sell your information. This is disgusting that if I want to just check my ticket I have to provide ALL OF MY INFORMATION. I’m almost shocked that they didn’t ask for a social security number. Not only is their app stealing your information but even after I filled out and created an account it says that it’s locked and I need to contact a customer support person. Really glad that these vultures are allowed to operate a gambling app that is now going to further target you. Good job everyone involved, you made a quick and easy way to check tickets into a hair pulling exercise in frustration.

Used to be able to scan a ticket without having to give away your information to the jackals but they want to sell your information like so many other to whichever scammer that pays for the info. Funny how everyone says your information is confidential yet after owning a smartphone and downloading specific apps you get scam calls up the wazoo. Not giving these clowns the opportunity. will the developers have enough junk to update the review pictures to show the information they require to use this scanner? My guess is no they won’t because they know that they are overreaching hardcore.