FirstCry India Reviews

FirstCry India Reviews

Published by on 2024-10-21

🏷️ About: The FirstCry Baby & Kids products online shopping app is available for iPhone and iPad. It is Asia's largest online portal for baby and kids products, with over 2 lakh products from 2 thousand top international and Indian brands. The app has more than 2 million happy customers who rely on FirstCry for their baby needs. The app offers fast, easy, and fun shopping experience with lightning speed delivery.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
58.1%

😎👌🔥 Positive experience
25.9%

🙄💅🫥 Neutral
16.0%

~ from Justuseapp.com NLP analysis of 6,965 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Best app for clothing, pampers, haircare, toys

- Always updated with new fashion by keeping quality and material type in mind

- Fully satisfied with the products



Read 31 Customer Service Reviews 👿🤬😡😠💢😤

4.6 out of 5

Ordered one thing and got something else

2022-05-24

I received a different dress than what i actually ordered for my baby and i hate going through return process as i am a full time student but i took time to come and write this review so that these people atleast try to fix the problem. Hate FirstCryIndia so far. Always trouble with sizes.

Has bugs

2022-06-25

The most irritating app i have ever used. While you are choosing things, first it will slow down then it will close FirstCryIndia or it will take you to the home page again n again whilst you have made your checklist and it will al unselect it and you have to go over again and again and again.
Secondly they charge the gst in the end so be calculative while ordering. The shown price or per unit price won’t be the final price.

WORST product quality and PATHETIC customer care

2022-07-26

I ordered couple of things from their website and it’s WORST in the quality and customer service is PATHETIC which matches the quality of the product, placed return request 3 times but no body showed up and cancelled the request automatically and now it’s been months and did receive any refund, now they are asking me to share my bank statements from the purchase date to current date. ZERO STAR AND WILL NEVER BUY ANYTHING FROM THEIR WEBSITE

Asked for personal details

2022-08-27

I tried FirstCryIndia for the first time, I tried to return a product because the size didn’t fit, and they asked for details like name of the child, birthdate, height, weight. This was Mandatory info to return, I don’t get it why on earth will I put such information on a shopping platform.

App has become unusable lately

2022-09-28

Since the last few days I'm unable to add anything to cart. The moment items are added to cart and I navigate to checkout the cart becomes empty. Sometimes adding to cart adds multiple quantities. It's completely unusable as a shopping app.
Tried reinstalling, logging out and then login back, nothing works. It's the same behavior across all my devices.

Feedback

2022-10-29

Though the offers look attractive at first, after adding the GST and shipping charge the prices are high.
Often online payment become cancelled and repeating the order make the cost higher automatically.

Frustrating

2022-11-30

I was so excited to use FirstCryIndia but I am frustrated. Every time I try to navigate the pages, FirstCryIndia closes itself after 5-6 minutes. It is annoying and dampens the shopping experience. I tried to delete and download it again but the issue persists. Please fix it.

Products are nice but the app is pathetic

2022-12-31

Products are nice but FirstCryIndia doesn’t function properly. I have added the items multiple time and the cart doesn’t show the items at the time of checkout.

Such a bad experience and thus its stops me in going through the pain of ordering through firstcry

I dont like the app although products are good

2023-02-01

The mobile app is extremely slow. When u click on remove an item it totally takes hell lot of time to click on close n then get back to the checkout page.

Not able to view size details completely in 10.2 inches iPad

2023-03-05

Though everything is good, there is a issue wrt compatibility with 10.2 inches iPad. Not able to see size details properly. Only half of page is visible. Rest is not. This is stopping me to select clothes and order.

Size is always different

2023-04-03

Only one thing I don’t like I always get 1 size less product

Good but not great

2023-05-05

I like products and offers but some changes should done in system. Like refund money should able to use it whenever customer wants not deduct directly thru order.

Dresses

2023-06-05

Hi firstcry is the best app for clothing,pampers,haircare,toys everything i always buy every stuff from this recently I started facing problem from FirstCryIndia gets freeze in between n I cnt order anything I tried doing uninstall n reinstalled app still the same plz fix it asap

Absolutely most convenient shopping ever !!

2023-07-07

Great customer service, fast delivery and easy returns !!! Great sales !!! Been a true blessing shopping for my little one !!
Nadia Sunesra

Great quality

2023-08-07

I don’t have to think about the quality unlike other brands. Time saving and at reasonable price with great quality.

Spcart40

2023-09-08

I did not understand the discout coupon. How it helped me because i did not get any discout on the total. The total remained the same even after applying the coupon.

Excellent prices, improved shipping

2023-10-10

The shipping speed has phenomenally improved. I ordered 3 items yesterday and they have been delivered today . Shipping was free too as the price of the order was above 750/-. Products as usual are very good quality

Good app

2023-11-10

I love it and use it quite often to order for both my kids. Specially Carter’s brand.
One improvement suggestion - there should be a way to retrieve saved coupons while applying coupon on the payment page.

Dresses

2023-12-12

I have liked all the dresses of boys and girls. This site is always updated with new fashion by keeping quality and material type in mind. I have recently started using FirstCryIndia and now I use only this site to order my kids dresses and other stuff. Fully satisfied

Detail page issue

2024-01-12

Hi I have taken the update 2 days ago after that I am not able to open detail page. Unable to do add to cart as well. Can you please verify and fix the issue. Thanks

Worst customer service

2024-12-17

They don’t delivery in time and even customer care people can’t answer our questions. They can only do is , they raise complaints on our issues.
Other wise products wise it is very good app

Very bad very slow unresponsive app

2024-12-17

If we try to delete something in cart it’s not able to go from added products. Unresponsive app no use app

Ka Ra Ya

2024-12-17

Hi team, Nice app and good kids stuff.
I tried to order about 12 pieces yesterday around 11pm as there was an offer of 40% but unfortunately my request was not processed due to an app error and just finished the order with 10% less discount today. Watching 40% discount i was waiting to place the order since couple of days but disappointed with FirstCryIndia ’s technical issue.

User friendly

2024-12-17

App could have been more user friendly.. at times I just get locked to a page and do not finds link to move back

Search is not efficient

2024-12-17

The search prompt is so inefficient as compared to other such online sellers. Also, their screen doesn’t rotate. May be not meant for iPad users.

Quality of item

2024-12-17

Some times clothes are not up to the quality expected

Mayura D

2024-12-17

Whenever my husband orders anything from FirstCry he gets atleast 2-3 items free like samples of baby moisturiser or diapers or wipes. I have ordered so many times but I have not got anything complimentary.

Fast delivery, products value for money, 100%recommend this app👍🏽

2024-12-17

Love all the products i ordered from FirstCryIndia.. ❤️❤️❤️❤️❤️❤️❤️❤️ 5 stars..

Superb products

2024-12-17

Very nice cloth and fabric is so good with good cost product quality is better than ever online shoppers

buying

2024-12-17

i like to buy my son staff from
firstcry.. beacuse it’s cheap and good material ...

Anita Asnani
2023-08-06

Why my money is refunded,i didn cancel my order



Is FirstCry India Safe? 🤗🙏


Yes. FirstCry India is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 6,965 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for FirstCry India Is 30.8/100.


Is FirstCry India Legit? 💯


Yes. FirstCry India is legit, but not 100% legit to us. This conclusion was arrived at by running over 6,965 FirstCry India User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for FirstCry India Is 49.8/100..


Is FirstCry India not working? 🚨


FirstCry India works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with FirstCry India? Post a Review




Features

- Shop anywhere, anytime: Shop tens-of-thousands of items using your mobile phone for anytime, anywhere access to your favourite high-quality brands and products.

- Faster delivery options: For select products and pin codes, FirstCry offers “Next Day Delivery Service*”.

- Find stuff fast: Shop for diapers, wipes, formula, clothing & more in seconds.

- View big pictures: View large product images in all its glory.

- Shortlist: Use Shortlist to save your favourite products as you browse the site and that too with just a tap.

- Product measurements: FirstCry measures each and every cloth, shoe product in their warehouse to ensure no confusion is left in a parent's mind while buying the product.

- Zero risk buy: FirstCry provides a hassle-free shopping experience with a Zero Risk return policy of up to 7 days and 100% refund.

- Quick reorder: Quick reorder will help you in reordering anything you’ve purchased in the past.

- Product reviews: Find out what other customers think before you buy.

  Customer Service/Support
Developer:
Digital Age Retail Private Limited