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⚠️ Most reported problems ⚠️

Not working
54.1%

Something else
24.3%

Crashes
10.8%

Account
8.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Volaris Problems 😠👌🔥

- Have to know how the app works to set up trip assistance and extra bags

- Calling the call center for help is hit or miss

- Training of employees is lacking

- No one to talk to

- Not allowed to board the plane even though they arrived 1 1/2 hours before flight departure

- Flight was canceled and they were given a flight two days later

- Need to pay for luggage even though they had already checked in

  9 Reported Issues: 😵🆘🛟🚨📢

Cynthia Harwell
2024-08-08

I have been trying all day to pay for carry on and seat assignment. The pay button will not work.

Brayan Leon
2023-12-06

Won't let me pay and it says unexpected error occured

Parricida Contreras
2023-10-25

I go through all the steps and at the end of says.. AM UNEXPECTED ERROR HAS OCCURRED all changes will be lost.

Karen Mcinnes
2023-10-23

Cant log in on the app. Always comes up with an error code. Manages to on the website.

Jason Walsh
2023-09-22

Can’t check in. “Unexpected error” pops up when I try.

Giselle
2023-07-03

Checked in my family for a flight as I will most likely not have Internet. I received an unexpected error message, clicked okay and tried to click accept and check in same error message popped up. I closed the app and opened it up again to check in and everyone was checked in except one person?

James Courtney
2023-04-29

APP is not working, nothing is working, deleted app, still the same data entry incorrect, changed password 3x still does not work, went to website not working change password there too then use password from website into app still does not work.

Miguel Angel Diaz Gonzalez
2022-12-20

La página de volaris se congela cuando el SO de Linux, no importa la distro

Fernando Romero
2022-10-12

Siempre tengo problemas con la aplicación nunca puedo descargar mis boletos a la cartera. La aplicación me da un error cuando indicó que no llevo materias o productos flamantes

Showing 1-9 of 9

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E-Mail: [email protected]

Website: 🌍 Visit Volaris Website

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Developer: Volaris




About this app

Customize your booking: add services such as checked or carry-on bags, seats, the inflight menu, or combos, even if you are already at the airport and minutes away from boarding the plane.  Check your itinerary, flight status, boarding gate, seats, and more.  Get help instantly: link directly to our chatbot in WhatsApp and Facebook Messenger to receive immediate assistance.  Check-in: when it’s time to check-in have your boarding pass at hand.  Find inspiration: read about our destinations and pick a place for your next great adventure.  My trips: find all the details you need to know about your upcoming flights.  Faster checkout: now, you can create profiles to save all your personal info.  That way, you can complete your purchases in a jiffy.  Download the new version of our app today and take off with us.