CVS Specialty app not working? crashes or has problems?

CVS Specialty Status

Published by CVS Pharmacy on 2023-12-21

Please Note: This app is for CVS Specialty® patients only. You must have a CVS
Specialty prescription in order to use this app Your health is our greatest
priority.

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Reported Issues: 1 Comments

By Santana Walden 8 months ago

My app is saying I don't have any prescriptions and I'm supposed to have a prescription delivered within the next week or so. It was there the other day. Now it's not

Common dislikes about CVS Specialty app

- Still requires phone calls for some reason

- App won't let you change shipping address

- App won't allow you to add needles for specialty infusion

Have a Problem with CVS Specialty? Report Issue

Common CVS Specialty Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CVS Specialty app on iOS and Android devices. Solve all CVS Specialty app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CVS Specialty iPhone Issues and Solutions

CVS Specialty iOS app crashes, not working, errors
CVS Specialty iOS app network issues
CVS Specialty on iOS has black/white screen

CVS Specialty Android App Issues and Solutions

CVS Specialty has errors/crashing/not working
CVS Specialty server network connectivity issues
CVS Specialty has black screen

CVS Specialty iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CVS Specialty app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CVS Specialty app crashes or not working on Iphone (iOS):

Close and restart the CVS Specialty app on iPhone
Update CVS Specialty app to the Latest Version for iOS
Uninstall and reinstall CVS Specialty iPhone app
Update your iPhone to the latest iOS version

Fix CVS Specialty on iPhone unable to connect to server/internet connection issues::

To resolve CVS Specialty network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CVS Specialty black/white screen (blank screen) on iPhone:

Follow the CVS Specialty iOS app troubleshooting guide Here →

CVS Specialty Android App Issues and Solutions

Fix CVS Specialty not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CVS Specialty app issues:

Force Stop the CVS Specialty App
1. On android, goto "Settings" » click CVS Specialty app. » click "Force Stop".

Update CVS Specialty to the latest version on PlayStore

Clear CVS Specialty App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CVS Specialty app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CVS Specialty.

Fix CVS Specialty unable to contact server/ CVS Specialty internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CVS Specialty » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CVS Specialty » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CVS Specialty on android.

Solve CVS Specialty black/white screens issue on Android:

Follow the CVS Specialty android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CVS Pharmacy, developers of CVS Specialty.

100% Contact Match

Developer: CVS Pharmacy

E-Mail: [email protected]

Website: Visit CVS Specialty Website

About this app

That’s why at CVS Specialty, we make it easy to manage your prescriptions at home or on the go. · Choose to pick-up your prescriptions at any CVS Pharmacy® where allowed by law, or have them delivered to another location of your choice. · Communicate with your CareTeam using the Secure Messaging feature. Ask a question and get answers from CareTeam members trained in your condition. You can sign-in securely through iPhone’s Touch ID or FACE ID (iPhone X). CVS Specialty – specialty medications with personalized support. Please Note: CVSSpecialty is for CVS Specialty® patients only. Your health is our greatest priority. We’re always just a tap away. We release updates to CVSSpecialty regularly and base our roadmap on your feedback.