i-Drive app not working? crashes or has problems?

i-Drive Status

Last Updated on 2015-09-15 by DNS Industries Co, Ltd

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Common i-Drive Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot i-Drive app on iOS and Android devices. Solve all i-Drive app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

i-Drive iPhone Issues and Solutions

i-Drive iOS app crashes, not working, errors
i-Drive iOS app network issues
i-Drive on iOS has black/white screen

i-Drive Android App Issues and Solutions

i-Drive has errors/crashing/not working
i-Drive server network connectivity issues
i-Drive has black screen

i-Drive iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever i-Drive app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix i-Drive app crashes or not working on Iphone (iOS):

Close and restart the i-Drive app on iPhone
Update i-Drive app to the Latest Version for iOS
Uninstall and reinstall i-Drive iPhone app
Update your iPhone to the latest iOS version

Fix i-Drive on iPhone unable to connect to server/internet connection issues::

To resolve i-Drive network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix i-Drive black/white screen (blank screen) on iPhone:

Follow the i-Drive iOS app troubleshooting guide Here →

i-Drive Android App Issues and Solutions

Fix i-Drive not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent i-Drive app issues:

Force Stop the i-Drive App
1. On android, goto "Settings" » click i-Drive app. » click "Force Stop".

Update i-Drive to the latest version on PlayStore

Clear i-Drive App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "i-Drive app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch i-Drive.

Fix i-Drive unable to contact server/ i-Drive internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click i-Drive » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got i-Drive » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch i-Drive on android.

Solve i-Drive black/white screens issue on Android:

Follow the i-Drive android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DNS Industries Co, Ltd, developers of i-Drive.

About this app

i-Drive is a dedicated IOS device file management tool used together with i-Drive expansion memory, which allows users to easily view, open, copy, move and encrypt files in iPhone or iPad. As the i-Drive supports encrypting both files and firmware, the user may enable the file encryption and decryption function after an expansion memory is connected, so as to protect their important files or data. In case of an i-Drive expansion memory connected, the user may transfer files between the expansion memory and his/her iOS device. File management: view, open, copy, move and encrypt.