Hotstar app not working? crashes or has problems?

Hotstar Status

Last Updated on 2021-07-27 by Novi Digital

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Common Hotstar Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Hotstar app on iOS and Android devices. Solve all Hotstar app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Hotstar iPhone Issues and Solutions

Hotstar iOS app crashes, not working, errors
Hotstar iOS app network issues
Hotstar on iOS has black/white screen

Hotstar Android App Issues and Solutions

Hotstar has errors/crashing/not working
Hotstar server network connectivity issues
Hotstar has black screen

Hotstar iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Hotstar app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Hotstar app crashes or not working on Iphone (iOS):

Close and restart the Hotstar app on iPhone
Update Hotstar app to the Latest Version for iOS
Uninstall and reinstall Hotstar iPhone app
Update your iPhone to the latest iOS version

Fix Hotstar on iPhone unable to connect to server/internet connection issues::

To resolve Hotstar network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Hotstar black/white screen (blank screen) on iPhone:

Follow the Hotstar iOS app troubleshooting guide Here →

Hotstar Android App Issues and Solutions

Fix Hotstar not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Hotstar app issues:

Force Stop the Hotstar App
1. On android, goto "Settings" » click Hotstar app. » click "Force Stop".

Update Hotstar to the latest version on PlayStore

Clear Hotstar App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Hotstar app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Hotstar.

Fix Hotstar unable to contact server/ Hotstar internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Hotstar » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Hotstar » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Hotstar on android.

Solve Hotstar black/white screens issue on Android:

Follow the Hotstar android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Novi Digital, developers of Hotstar.

About this app

Enjoy unlimited access to non-stop LIVE cricket, blockbuster movies, exclusive this app Specials from India’s best filmmakers and storytellers, your favorite Star India TV shows and LIVE news in multiple Indian languages. A. Sports: Cricket fans can enjoy the best of cricket LIVE on this app anytime, anywhere with a host of features including an exclusive Dugout commentary feed, pre-match and post-match analysis, regional and expert commentary in multiple Indian languages, original cricket shows, replays & match highlights and behind the scenes action. Blockbuster Movies: Watch movies from our curated library which includes the latest hits, evergreen favorites, documentaries and critically acclaimed films across languages. B. this app Specials: Our EXCLUSIVE slate of BIG, bold and authentic stories from India’s most acclaimed storytellers including Ram Madhvani, Neeraj Pandey, Venkat Prabhu, Tigmanshu Dhulia and more. C. Watch your favorite Hindi and regional TV Shows on-demand from these Star India channels: Star Plus, Star Bharat, Star Maa, Star Jalsha, Star Pravah, Star Utsav, Star Vijay, Star Suvarna and Asianet. D. this app is your go-to video streaming app for the best of LIVE cricket, Hindi & Regional Movies, Indian entertainment, TV shows and news. Enjoy watching IPL, T20 World Cup, select Bilateral Series and much more on this app. E.  If you subscribe to this app via iTunes, payment will be charged to your iTunes Account at confirmation of purchase and your membership will automatically renew unless turned off at least 24 hours before the end of the current period. Best of Indian Entertainment: Can’t get enough of your daily dose of Indian entertainment? We’ve got you covered! Subscription will be renewed within 24-hours before the end of each period at the rate of your selected plan. Turn off auto-renewal anytime through iTunes.