Hotstar Reviews

by Hope Lost Salima

I was watching this movie Iss pyaar ko kya naam doon in Africa and when I came to the UNited States I tried finding a place where I could watch it took over a year to know about this app. I was so happy that I was finally gonna be able to finish watch it cause am obsessed about that show. If I can tell am their number one fan. But what did I get instead, a big fat disappointment. Am so disappointed with this app right now. I subscribed and everything but when I put on the show to watch it, it was in Hindi and I can’t understand Hindi. But I thought it might have subtitles in English. But there was no option which means no subtitles. this app am really disappointed in you guys. Y’all got ma hopes up that I can finally watch the show. And then y’all disappointed me. Y’all made lose hope. Y’all thought me a lesson anyway, never get your hopes cause you might not be happy about the results.

by Doctorpuneet

If you ever had problem with the this app working, do not expect help from
Customer service. They have hired most unhelpful agents who do not understand how customer service works and means. I lost of password and requested to reset giving them details about my account including purchase history, credit care information, my personal details but they said they can’t help if I cannot retrieve my personal email to which the password was going to. Unfortunately, I used an old email which I don’t use it anymore and don’t remember password, they said they will not provide me the password or reset link despite of all the credible information. It was disappointing. I have $99 subscription with them. Ultimately I was able to retrieve my old email password and access the us this app account else I would never be able to use $99 account.

by Shyam.patel

I am extremely disappointed that this app chose to add advertisements on subscriptions. The reason given is also poor - “ads are placed to allow this app to offer such prices”. I would gladly pay more to have an ad free experience, and in fact, I did pay more. I have a subscription that started Nov 2019, which promised an ad-free experience. I understand if I choose to renew I would be bound by these new terms, but in my situation, I am not getting the services I subscribed to in Nov 2019.

This is n extremely poor move on this app, coupled with a lack of notice to their subscribers. I will definitely not be renewing after my subscription ends if ads continue to be offered to subscribers.

by Zeni86cit

Recent update in app removed highlights while watching a WC2019 match.. it really doesn’t make any sense.. it doesn’t give an user to go back and see what or how wickets fell etc,, even earlier that was one step better.. now it’s no point having a mobile app.. it should let users go backwards, rewind and start from some point..it should not make us wait until the game gets completed..

Developer responded stating there is a technical issue.. but it is not fixed and it’s more than 4 days. If it is for World Cup, it should’ve been taken in priority and fixed by now.. when premium is charged, service also should be at premium level..

by Cyclonel09

At the beginning I liked Hotstar . I upgraded to premium last month cause of it. But this month, after my subscription renewal Hotstar started giving me error message every time I tried to watch a video. Contact their support team Tuesday. They told me to delete Hotstar then redownload it, so I did. When I signed back in I was asked to upgrade again even though I already paid for this month subscription. I gave them my contact details and they keep telling me they are trying o contact me when I never received any call from them. It’s been over 3 days. They are ripping people off by taking their money and then stopping their subscription. Don’t waste your money.

by MathewSimpson

Why the hell would you have 4+ ads on a single 20 minute episode when I have a premium annual membership?

To the developer response - That’s freaking dumb! What do you mean competitive? You have an extremely limited catalogue outside of India and you are charging $8+/month for premium. Disney+ is almost half of that and has UHD content! this app is try to make as much mullah as it can and being competitive is just a bad excuse. The viewer experience is severely degraded! I don’t even want a single advertisement when I have dropped $100 on an annual subscription!

I would never ever buy anything from an advertiser that advertises with you!

by Dipytrivedi

I purchased Hotstar in USA and content is great but Hotstar features are horrible. It never saves continue watching for me: the choices are randomly saved like things I was watching a week ago. Even as I am watching the show...pause for a call and come back, my episode is gone. I have to start all over again. Search the serial, look for episode and then fast forward to find the point where I was at. Absolutely frustrating experience every single time. Compared the continue watching capabilities of Netflix and Prime this is pathetic. Please improve this. If it wasn’t for amazing content I will not use Hotstar .

by Suba.antu

Hello this app,

Few things needs to be addressed immediately,

1. Bring shows like big boss to US, this is a paid subscription, stop saying we don’t have rights. If u don’t have rights for certain programs then why did u ppl launch this app in the US. It is half baked even after 7 months.

2. Need a Samsung smart tv app. Small organization like Yupptv, willow has smart tv apps why not u? It will take less than a week to develop a app if u have a good developers.

3. Bring the shows to US on the same day and not the next day. My friends and I feel that INDIA FREE this app is much superior than US PAID this app. Need subtitles on every content you provide.

I hope you guys take this seriously. In this piracy world it very easy to watch illegally but I respect the content makers for their work. It’s easy to use VPN which some ppl do but don’t make us do the same. Again it’s high time you need to bring changes or else goodbye very soon.

Thanks,
Dinesh

by Akkiettan

Googled for apps streaming game of thrones, this app site came up. In their website they didn’t mention a word about the content not being available in US till I subscribed for a year. Hotstar itself has several issues like-
1. Gets stuck in the middle of a movie. Will have to exit and relaunch the movie to continue.
2. Much slower than Netflix.
3. There is no way to search with combination of filters like language, artists, genre, etc
4. Popular in lists stay the same and I have to scroll for several minutes to see something I have not seen yet.
5. Tons of tamil movies in hindi dubbed versions, but no originals
6. Tons of old flop movies
7. Search results display programs that say content is not available in my country after clicking on it 🤦‍♂️🤮

Overall, I would be really happy if I could get at least half of what I paid for a year in refund and you can cancel my subscription (used only for a month).

by Vtiwari227

I have purchased the this app through apple in app purchase and got charged the same to my credit card, however in this app app, the screen still asking me to select the plan and pay for it , I registered using Facebook account and calling to this app service on call and Facebook both are zero level helpful .

They said they don’t see my email if registered or payment made from apple and apple asking me to contact Hotstar provider , I’m sure this is problem with this app, as I never have apple payment with any other app . Please help

by Bdoshi1

We signed up on Hotstar just to watch live cricket. It runs well with nice HD quality videos but that doesn’t happen all the time. Mostly it will either have connection issues or just will keep jumping around the screens, so, you cannot even watch the whole over. Sometimes it will have chromecast connection errors. I believe their only priority is to show ads and not live cricket. Willow was much better, I hope these big companies realize that spectators want to enjoy the shows without ads chopping them down. this app, if you cannot take care of live telecast at this magnitude, please give the rights back to Willow so we can enjoy the sport!

by Drkarthikg

Good:

1. All available shows are in HD.
2. Streaming on Apple TV and iOS app are very good
3. Live cricket telecast on indian matches
4. Allows 2 screens at the same time

Bad:
1. Higher subscription fee for no much content. You will feel disappointed when you find there is no live tv streaming and you cant find all your favorite shows,particularly if you come from YuppTV.
2. Apple Tv app keeps asking to activate Hotstar every day, which is really annoying.
3. Program organization is not so user friendly and frustrating. You have to go through bunch of useless programs to find one or 2 shows that you watch. It would be great if programs can be filtered using date and have a section only for latest ongoing shows.
4. Shows won’t get added immediately after telecasted in india. Programs are available only after a day (after 12 AM EST)
5. Not all shows from star are available to watch. Particularly the international format shows like big boss. This is a deal breaker.

by Kushagrav

It took forever for this app to release in the US. I get it, rights and all, its difficult. But the platform is not user-friendly. I cannot resume a movie if I close Hotstar . Have a recently watched or at least the last watched section so that its easier to go back to what I was watching. Arrange the episodes by date and not by name, episode 11 is after episode 1 which does NOT make any sense. Its a good platform with a lot of good content but it needs to be more user-friendly.

by Evivek

Having issues streaming from iphone 6 safari to apple tv.
Streaming using this app app freezes the screen regularly.
Contacted support regd. This and they had no clue about this issue. Told me that they will check with technical team and give a call within 24 hours but i never received a call from this app.

by Nabila_nutella

this app is the best thing on earth and especially for people that’s love star plus shows bc ima a dieheart fan and even if you aren’t you will get interested very soon like my cousin did just saying Hotstar is amazing and I love it and it’s a great deal for the price and it has rly great quality and when the new episodes come they are never like never late I love this app so much💝💞💓💗💖💘💕❣️❤️