Connexx Smart Connect app not working? crashes or has problems?

Connexx Smart Connect Status

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Turn your mobile device into a Smart Connect control center: The Connexx Smart
Connect App allows you to control your Smart Connect & hearing aids and how they
interact with all of your favorite audio devices. Whether it is watching TV,
listening to music or talking on a Bluetooth phone – control is easy and
discreet via the Smart Connect App.


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Common dislikes about Connexx Smart Connect app

- Cannot control volume of phone sounds

- Directional setting changes on its own

- App is temperamental

- Bluetooth connection breaks off a lot

- Doesn't help much with hearing

- Cuts out when turning head to the right or left

- Drops call or signal

- Doesn't hold a charge

- Locks into streaming audio mode

- Becomes disconnected from phone

- Disconnects from one hearing instrument



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Common Connexx Smart Connect Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sivantos Pte. Ltd., developers of Connexx Smart Connect.


100% Contact Match

Developer: Sivantos Pte. Ltd.

E-Mail: [email protected]

Website: Visit Connexx Smart Connect Website

78.05% Contact Match

Developer: Sivantos Pte. Ltd.

E-Mail: [email protected]

Website: Visit Sivantos Pte. Ltd. Website



About this app

ConnexxSmartConnect will only provide all the functions when used with a Smart Connect streaming accessory and configured by your hearing health specialist. • Manually control the focus direction of the hearing aid microphones (PL 80 & 60 and TL 16 & 12 devices). • Battery status of your hearing aids and Smart Connect is clearly displayed. • Change hearing programs without the need to touch your Smart Connect. • Adjust bass & treble to balance the quality of sound.  Turn your mobile device into a Smart Connect control center: The Connexx Smart Connect App allows you to control your Smart Connect & hearing aids and how they interact with all of your favorite audio devices.  The Smart Connect App is a tool whereby the patient can adjust convenience functions of a hearing aid, within a framework given by a hearing health specialist, e. g. , ENT doctor, audiologist or acoustician.  The Smart Connect App is only compatible with the latest generation of Rexton 6c & 4c [80 / 60 / 40 / 30] and Audio Service G4 & G3 [16 / 12 / 8 / 4] hearing aids.  Whether it is watching TV, listening to music or talking on a Bluetooth phone – control is easy and discreet via the Smart Connect App.  The Smart Connect App is compatible with iPhone 4s, 5, 5c, 5s, SE, 6, 6 Plus, 6s, 6s Plus, iPod touch 5th Gen and iPad running iOS 8. 1 or higher public release.  The Smart Connect App generates short control signals when used in Smart Remote mode which may be audible. 1.  The Smart Connect App fully supports the Smart Connect and its audio streaming capabilities.  If Smart Connect is not present, access to the most basic features is available by acoustic operation.  PLEASE CAREFULLY READ THE MANUAL OF THE HEARING AIDS BEFORE USING ConnexxSmartConnect.  While using ConnexxSmartConnect do not use the device with headphones, headsets or other audio playback devices.  While using ConnexxSmartConnect do not hold the loudspeaker of this device to your ears or the ears of others. 2.  The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. , and any use of such marks by Sivantos GmbH is under licenses.  Other trademarks and trade names are those of their respective owners. 



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