SecurePIM Status

Last Updated on 2026-04-08 by virtual solution AG

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Most reported problems

Connection

50.0%

Common SecurePIM Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve SecurePIM network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the SecurePIM App
1. On android, goto Settings » SecurePIM » click [Force Stop]

Clear SecurePIM App Cache and Data:
1. On android, goto Settings » Apps » SecurePIM » Storage » click [Clear Data] option. This clears both data and cache.
2. restart SecurePIM.

On android, goto Settings » Apps or Manage Apps tab.
Click SecurePIM » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto SecurePIM » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch SecurePIM

Contact e-Mail: [email protected]

E-Mail: [email protected]

Website: 🌍 Visit SecurePIM Website

Privacy Policy: https://www.materna-virtual-solution.com/en/privacy-notice/

Developer: Materna Virtual Solution GmbH

Mar 03, 2026, 01:34 PM
a Windows user from Hanover, Germany reported problems with SecurePIM : Login
Aug 25, 2025, 07:41 AM
a iOS user from Lübeck, Germany reported problems with SecurePIM : Connection
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