Doctolib app not working? crashes or has problems?

Doctolib Status

Published by on 2024-05-28

L'application mobile de Doctolib vous permet de gérer votre santé plus
simplement : • Accédez aux disponibilités de dizaines de milliers de
professionnels de santé. • Prenez rendez-vous en ligne, 24h/24 et 7j/7, pour
une consultation physique ou vidéo.


I have a problem with Doctolib

Are you having issues? Select the issue you are having below and provide feedback to Doctolib.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Login
62.5%

Not working
25.0%

Something else
25.0%

Crashes
12.5%


Reported Issues: 4 Comments

By Andre de Peyrecave   2 weeks ago


Using the mobile app after the latest update, the screen freezes after putting in my password and does not enter the main app. The activity arrow just spins round and round. Thank you

By Bernard Precious   2 months ago


I am having problems with a video call to a doctor using two different iPads. I have been speaking to the same doctor for 18 months on Doctolib without problem. However, the last three times the call begins the picture is blurred and the sound is not high quality. After about 1 min my voice connection to the Doctor is lost but I can hear him. We have both checked for problems with machinery Internet speed etc. Additionally I have used my pad with other applications and get good images and sound. I have checked that the Doctolib app is up to date and it is. It is obviously quite difficult to have a consultation when the connection is a problem. Any help or suggestions that you have would be welcome. Thank you Bernard Precious

By Chiuppani Giovanni Antonio   1 year ago


When you send a message to your doctor, you may not add another one and you just must wait for the doctor's answer. When adding documents to the "my documents" list, it is not known if the listing is personal and confidential, moreover, in violation of the privacy regulations, Doctolib does not ask or tell you who may access, neither he tells you who opened/downloaded those files.

By Anna Coleman   2 years ago


Bonjour,I am trying to make an appointmoint for my 12 year old son for his booster vaccine de covid.He has been extremely brave and received his first vaccine on his 12th birthday.I think my son deserves his third vaccine and as he is eligible and he took the brave decision at only twelve years old,I think he should be given an appointment for the third vaccine.However this is difficult to obtain.We reside in the department of 87 but we are able to travel to surrounding areas. Please, any advice on this subject will be greatly appreciated. Merci et Cordialement A coleman


Common dislikes about Doctolib app

- No language option

- Only downloads in French

- Not helpful to tourists who speak a foreign language

- No option for English

- Repugnant garbage website



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About this app

• Accédez aux disponibilités de dizaines de milliers de professionnels de santé. • Prenez rendez-vous en ligne, 24h/24 et 7j/7, pour une consultation physique ou vidéo. • Recevez des rappels automatiques dans l'application. • Retrouvez votre historique de rendez-vous et vos documents médicaux. • Déverrouillage rapide et sécurisé de l'application via Face ID ou Touch ID. • Obtenez un rendez-vous plus rapidement : 2 consultations vidéo sur 3 ont lieu moins de 24 heures après la prise de rendez-vous.  La confidentialité de vos informations personnelles est une priorité absolue pour this app et guide notre action au quotidien.  Pour en savoir plus : app. 



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