At Phillips 66®, we provide fuel to help you Live to the Full. Download this
app to find the nearest Phillips 66® gas stations, pay effortlessly, track
KickBack® Points, stay up-to-date on current promotions, and quickly reach us
with any questions or comments.
Are you having issues? Select the issue you are having below and provide feedback to Fuel Forward.
By John Farrar 1 month ago
I am thoroughly disgusted with your "Fuel Forward" app! It works for awhile then stops. I try it again the next time and it may or may not work. Disgusting! Fix this or it's useless!
By Michael Shaughnessy 7 months ago
The app gives me an error every time I try to use it when it tries to authorize payment
By Thomas Kano 7 months ago
The app got stuck on "Your transaction is processing". Eventually when I get home I get a msg to try again. The receipt doesn't have the $.15 a gallon credit
By Lon Silvers 7 months ago
Fuel forward does not recognize the gas station I am at. I'm sitting in front of the pump and it's looking at a gas station about 1/2 miles away. I deleted the app and reinstalled it. Checked that location services (on my iphone) is checked. This has been going on for about a month.
By Lon Silvers 7 months ago
It's about .5 miles off on my location. When I'm sitting in front of the pump, it tells me I'm too far away to pay at the pump (about .5 miles)
By Joe Sanks 7 months ago
I have been trying to download the new 76 store opening in Columbus GA promo for September 15 2023 gas at .76cents per gal, it want let me download
By jenn schuth 1 year ago
Pay with card inside no longer works
By Don Cross 1 year ago
When try to use card always says trouble with confirmation
By Scott Mederios 1 year ago
Every time I try and use my app it fails. It worked the first time and not since. I get to the part where it asks me to double click to pay and then asks me for pass code. I put it in and it just continues to ask me for the pass code till it says too many tries. Help!
By amanda taylor 1 year ago
I have been using the app 1-2 times a week for the last year and a half...now it says my phone is not compatible..I used it 4 days before it gave me the not compatible with my device message...what can I do ...I can't even find a list of compatible devices
By Camille Howard 1 year ago
App not working at my neighborhood station. Tried another station across town—same issue. It has worked several times in the last month. Today I only get “not authorized.” This is very frustrating as there is no fix. 7/3/22
By Karen Glines 1 year ago
I have been working with the new credit card since yesterday spending hours and hours getting it to sync with the app. Near hopeless situation. Extremely frustrated. I've spoken to person after person. Phillips 66 rep sends me to Synchrony Bank and vice versa. Ready to discard new card.
- Poor customer service
- Low credit limit
- App constantly messes up
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Complete guide to troubleshoot Fuel Forward app on iOS and Android devices. Solve all Fuel Forward app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Phillips 66 Company, developers of Fuel Forward.
15.38% Contact Match
Developer: Phillips 66 Mobility
E-Mail: [email protected]
Website: Visit Fuel Forward Website
Download FuelForward to find the nearest Phillips 66® gas stations, pay effortlessly, track KickBack® Points, stay up-to-date on current promotions, and quickly reach us with any questions or comments. With our KickBack® Points loyalty program, earn points from purchases at participating Phillips 66® gas stations and then spend those points just like cash. Find the closest KickBack® Points participating Phillips 66® gas stations. Find the closest Phillips 66® gas stations and get directions from your current location. Don’t miss out on the latest opportunities to save money, win Phillips 66® gasoline, and more! At Phillips 66®, we provide fuel to help you Live to the Full. Simply create an account in FuelForward , add a payment method, and reap the benefits of all the offers and promotions available in FuelForward . 5. Find nearby stores based on city and state, or ZIP code. Our other brands also have custom apps – My 76® App, My Conoco® App. We welcome your feedback, comments and questions. No need to take out your wallet! If you like a station, save it to your favorites. Treat your car, or yourself! Call or email us in one quick click.