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Company Name: Phillips 66 Company
About: Energy manufacturing and logistics company
Headquarters: Houston, Texas, United States.
Fuel Forward Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Phillips 66 Company
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Fuel Forward Website
Privacy Policy: http://www.phillips66.com/EN/utilities/Pages/privacy.aspx
Developer: Phillips 66 Mobility
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6 Most reported problems 😔💔
when i opened the app to use at gas station the app says fueling in progress. but it never brought up station i was at or pump number or anything. i cant stop it
I was in extreme stress due to my living situation living in my vehicle but I ran out of gas while waiting at one of ur stations and trying to install the app and sign into PayPal but it will not sign in
My Phillips app didn't work at 7 clans chilocco gas 11-3-22 on pump 4 at 9:18 am. When to the bank to see if someone stole money from account but it was ok.
Terrible
by 23kreeeee
If you have a problem with the app they will not fix it. I have called 7 times just to try and add my card to the payment method to get the 25 cents off and it locked me out for the amount of attempts. Customer service is terrible I even talked to a manager who claimed to have fixed the problem. I tried a whole day later and it still didn’t work. If you get this app I wish you the best of luck because this is just terrible.
Annoying
by Kay5353
Wanted a gas card for each of my kids to use. That only works at gas stations. Found this one. Got a ridiculously low credit limit. The app constantly messes up. When I look at transactions and then go out of it to look at something else. I try to look again and it won’t let me. Acts like I need to log back in, but when I hit log in, it says you’re already logged in… very odd. Then I get text messages from synchrony bank saying I’m about $60 close to my credit limit. I look at the balance and there’s $35 on it. I would use a different company but unfortunately this is the only one I know of. Wish they would improve.
Kickback causes problems
by OneCoolDad40
I tried to enter my kickback on the app but it asked for a PIN which I’ve never had or had to use... so I could t add it. I thought I would then simply enter my kickback at the pump but if you do then the app thinks the pump is occupied. So. Ow I have to call to get credit for my purchase. Once I get my kickback set up, this is easy enough to use.. but until then a big hassle
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- Pulling issues faced by users like you is a good way to draw attention of Fuel Forward to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Fuel Forward customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Fuel Forward.
