PetPage Reviews

PetPage Reviews

Published by on 2020-05-07

🏷️ About: The PetPage App allows pet owners like you* to manage your pet’s wellness—easily and effectively—from the palm of your hand. With the PetPage Mobile App, pet owners can instantly access their pet’s up-to-date electronic medical records, just as they appear in the veterinarian’s office.


       


Overall Customer Experience 😎


🤬 Negative experience
59.9%

😎 Positive experience
26.1%

🫥 Neutral
14.0%

~ from Justuseapp.com NLP analysis of 237 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to sign up and set up an account

- Can view pet's history, appointments, vaccines, and prescriptions

- Can upload a picture of pet

- Can request appointments or email the clinic

- Has an emergency option of who they recommend



Read 29 Customer Service Reviews 😠💢

2.3 out of 5
BEWARE - NO PRIVACY

PetPage is perfectly functional for tracking your pets records & making appointments. HOWEVER, once installed it has access to your photos without any permission requests and it doesn’t show up in your app list so you cannot set any permissions.

There is no way to tell what else it has access to such as tracking data, microphone etc.

I’m deleting PetPage and informing my vet.

Difficultly formatted—small flaw makes platform useless

I love how convenient PetPage makes scheduling appointments, in theory.

The menu at the bottom of PetPage does not collapse, and therefore makes it literally impossible to see everything on the page. It also means that I have to play a game of hit or miss when trying to press buttons because the menu obscures things like the button to request an appointment. If the bottom menu was either completely removed (since there’s already a collapsed side menu) or collapsible, PetPage would easily have four to five stars from me. This one flaw renders PetPage useless.

Update to Touch or Face ID

I liked PetPage when I could get into it, but the developer doesn’t seem to keep up with the technology- it doesn’t support Touch or Face ID so it asks for email address and password everything. I try and bring those in from my password programs - doesn’t work so I just go log into the vet’s website.....it is faster. PetPage seems to be useless - I’ll try it again if you update to current ID technology.

The app connected me to my old vet

PetPage “sets itself up” by using the email you gave your vet.

I moved two years ago, and PetPage has connected me to my previous vet (I gave the previous vet and the current vet the same email address, naturally), and that’s where we are stuck. No way of connecting to the current vet. There is no troubleshooting guide, and no options to correct this. By the way, perhaps some people have > 1 vet (e.g. if they spend their winters in FL), but there is no option for this either.

Worthless.

Awful attempt at what could have been a cool app

PetPage is no where near finished. Far too many issues with simply updating your profile or really just ANY information. You have to send in a request for any little thing you want changed. Also, they didn’t have my current pet, they had only a recently deceased pet showing up. So instead of being able to quickly fix that, I had to send a request for the pets name change, request to remove his profile but not the info, request for the deletion of his picture showing up every time I open PetPage , a request for adding my new pet, adding her name etc., etc., etc. Thanks for the reminder, fix this dumb app or delete it, that’s my request.

Shows promise, but needs some work before it can be used.

First, the confirmation email was blank on a mobile device. When I switched to my PC to click on the confirmation link, I was able to log into PetPage but it shows my previous vet, with seemingly no way to change it. Hopefully this will all get fixed fairly soon.

Can only have one pet listed?

I have two cats, but started PetPage with the newest we adopted as a stray and can’t find ANY way of adding another pet into the interface though she already has records with the same vet.

Given the other reviews of PetPage, I’d say the developers really don’t care about the concerns of those who use it and make the vet clinics look like fools for using it. Shame.

Fix your app!!! There is a whole litany of complaints here from a year or more ago and your last update was 5 months ago, which didn’t seem to fix anything but “bugs”.

PLEASE FIX DESIGN

PetPage seems super helpful for setting appointments and staying up-to-date on my pet, but the button menu across the bottom literally takes up half of my phone screen. The menu covers the bottom half of any given page, and I don’t see a way to change the settings to fix it. I’m missing parts of forms because I can’t scroll to see the bottom!! Please fix this in an update soon!! PetPage is almost unusable as it is now!

Aspirational with no sign of technical progress

Great idea, but it is obviously orphaned by its designer as seen by their failure to fix long term problems dealing with screen format. The menu obscures 75% of the screen which compresses information to nearly unreadable dimensions. Further, PetPage is only as useful as the data input from the vets which is minimal. Inoculation and appointment dates is hardly worth the space.

Not useful

As previously noted the actual records aren’t there, just appointment dates. When you open the menu bar it overlaps the main screen and it looks like some app developed in 2000. The two stars were for useful listing of prescriptions and the date prescribed. Also interesting to see how often we go, anything for our sweet girl.

Having issues seeing my pets information

Downloaded the latest version of PetPage . Went to one of my pets information page. Was unable to see because of the menu at the bottom of the page. It was vertical instead of horizontal.

Decent

I can find a decent amount of information on my pet appointments, can ask for prescriptions and additional appointments. However, the info is not very detailed, just says the date of the appointment and reason. Would love to see patient summaries or notes added. Also, I go to more than one veterinarian but don’t see an option to add more than one. Can that be added? Is it an option? I have a specialty/emergency vet, and a primary one. Would make sense to have the option to add more that having to choose just one.

Good but Needs Improvements

Just recently got an email from my vet about PetPage and just started using it. Some of the information in PetPage was incorrect, my pets prescription information was not up to date and my pets records were not there. I am blaming my vet for this since they probably haven’t uploaded all their records to PetPage yet. However, I do blame PetPage for its extremely poor readability ( tiny grey letters on a white background are difficult to see). Also, would be nice to be able to use Touch ID to open app rather than type a password each time. Will be a very useful app if these issues are resolved.

Needs some fixes

From what I see, PetPage looks good, but on certain screens you can’t scroll down all the way. Like I’m trying to scroll through my pets and this blue screen prevents me from scrolling all the way to see my other pets. Then on the main page it gives you your vet and more info. Once again I can’t scroll all the way because of that blue screen blocking. Please fix.

Not as described, really

First, those that are having problems signing up, I'm guessing, don't know how this works. If YOUR VET uses PetPage/setup/website then YOUR VET has to have your email in their system linked to your account. If your vet doesn't have your email address linked with their system then you will be unable to properly sign up.

PetPage works fine for appointment requests, to see future appointments, and what your pet is due for.

What I can't find, what PetPage is missing, are actual records of your pet's history. No shot records, no past visit summaries, etc and PetPage description states "medical records". So that's my disappointment in PetPage .

Seems to be a decent app

Our vet just recommended PetPage and because we travel a lot we thought it would be a good way of pulling up our pets records. At 1st I couldn’t finds the vaccination record. I found it in the Pet ID so that’s great. Also shows upcoming and previous appointments. and prescriptions. So thus far I think it seems pretty decent.

Medical history and bottom menu

The bottom menu is vertical instead of horizontal. It takes up half the screen.

There is no place I see for medical history? I was hoping for vaccination records to be kept here at least

Works in Conjunction with your Vet

We received a reminder card from our vet with the QR to scan for PetPage . Once we signed up, (using the email the Vet has on file) we received an email to confirm the account. We signed in with the information we set the account up with and returned to PetPage . Once in, our dog’s name was there and all of her history. We uploaded a picture of her and now we can see her past appointments, vaccines and prescriptions. If your vet is utilizing PetPage all of the information for your pet should be in PetPage profile! Very nice!

App works great as long as the vet is competent

Many negative reviews regard having to go through your vet to have personal or pet information changed. As long as your vet is competent, PetPage will work just as intended.

I love this app!

I love PetPage. I’m the worst at remembering appointments etc. I love being able to go in and see either any upcoming appointments, or upcoming vaccines and when everything is due. Not to mention I love the feature where I can go in and request appointments, or email the clinic. It’s nice too they have an emergency option of who they recommend!

Doesn’t work

I downloaded PetPage because I saw a poster advertising it at my vet. I tried to register, it did not work. I tried resending the email several times but it never comes through. I confirmed my vet has the correct email on file, tried again and it just doesn’t work. Very disappointing.

It’s good in theory

But the day after my one of my cats passed away, this website just erased everything about that cat. Even took the picture down. That really was like a slap in the face. My vet said they just recorded the death and they don’t have any control over what PetPage does. Why would they just do that? I can only have living pets on PetPage?

Who’s in charge?

Ok. If the Vet’s aren’t taking responsibility for what PetPage does and doesn’t do, will whoever can update this please respond to all these poor reviews with what they’re going to do about the problems and then do it?

I did say please.
If PetPage worked the way it’s advertised, it’s such a great idea! Very useful, but sadly it’s quite unusable for all the reasons stated in other reviews.
Thank you.

Cant log in

I used to have PetPage on an old phone now it wont let me log in. I have requested to reset the password multiple times and no email is ever sent. PetPage is a joke. Once you have it you cant really even do much it! It doesn't store your pet records it allows you to request them but thats it.

Main ridge

Downloaded PetPage because my vet uses this. Thought I could simply print off the shot records for one of my pets but couldn’t figure out how to do so. Ended up having my vet email me the shot records which kind of defeats one purpose of mine for having PetPage .

App is very convenient

PetPage works great on my iPhone 6. No problem with the menu bar. For those who can’t find it- Vaccine info can be found by either clicking on your pet link or the reminder link.

Nice App

I think some of the items mentioned in previous reviews have been fixed. I have been enjoying playing around with it and seeing the info on my pet from my vet.

Love it!

Easy to use. My practice uses ALLYDVM, so they sent me an email to use this new pet page portal. Logged in from the email my dog’s vet sent me and love that I can request appointments and rx refills.

Marisa Cupps
2022-01-24

Cannot login. I’ve tried reinstalling app…reseting password…requests to reset password fails to get response



Is PetPage Safe? 🙏

Yes. PetPage is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 237 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.3/5 . Justuseapp Safety Score for PetPage Is 30.3/100.


Is PetPage Legit? 💯

Yes. PetPage is legit, but not 100% legit to us. This conclusion was arrived at by running over 237 PetPage User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for PetPage Is 46.6/100..


How was your experience with PetPage? Post a Review




Features

With the PetPage Mobile App, pet owners can instantly access their pet’s up-to-date electronic medical records, just as they appear in the veterinarian’s office.

Having trouble logging in? Please refrain from leaving negative reviews just yet—contact your veterinarian first to verify if you’re eligible to sign up.

The PetPage App allows pet owners like you* to manage your pet’s wellness—easily and effectively—from the palm of your hand.

In order to use this app, pet owners must register with the email on file at their veterinarian’s practice.

* Patient’s veterinarian must be an active ALLYDVM client.

  Contact Support
Developer:
AllyDVM