ecobee app not working? crashes or has problems?

ecobee Status


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⚠️ Most reported problems ⚠️

Crashes
58.3%

Connection
20.8%

Not working
12.5%

Something else
8.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of ecobee Problems 😠👌🔥

- Sensors take a while to update

- Unilateral control of thermostat settings by outside entity

- Slow response time when using app

- App crashes occasionally

  2 Reported Issues: 😵🆘🛟🚨📢

Harley E Carter
2022-11-17

unable to login to ecobee.com to check status. ecobee is not seeing weather

Jonathan
2022-07-19

some warning email came about my heat warning set for 79 and if i start the ios app it briefly shows the temp screen and then a pop up empty splash comes up over it and a wheel spins forever and the app must be swiped up and killed. letting the screen stay does not remove the blocked view. fix this crap. there should be NO screen blocking anything, if there is a warning then make an icon on the screen for that. nothing is more important than being able to access controls!!!

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Common ecobee Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ecobee app on iOS and Android devices. Solve all ecobee app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. ecobee iPhone Issues and Solutions

  2. ecobee Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ecobee, developers of ecobee.


Verified email  

Contact e-Mail: ios@ecobee.com


Verified email ✔✔

E-Mail: android@ecobee.com

Website: 🌍 Visit ecobee Website

Privacy Policy: https://www.ecobee.com/legal/use/

Developer: ecobee inc.




About this app

We update ecobee regularly to include newly released features and enhancements. - Install your device with step-by-step instructions. - Save even more energy by adjusting your thermostat settings and turning off unnecessary lights directly from your smartphone, tablet or Apple Watch. - Keep track of the comings and goings in your home with this app Smart Security, our smart home monitoring solution. - Monitor entryways, windows, drawers, and cabinets with intelligent alerts. - Get a clear view of home when SmartCamera detects unexpected activity.  An this app home learns and adapts based on your needs, behaviors and preferences, offering comfort when you're there, and peace of mind when you're away.  Have a question or a suggestion about ecobee ?  The this app mobile app is simply an extension of this experience.  At this app, we value our customers' feedback.  Tell us what you think at ios@this app.