Alabama Power app not working? crashes or has problems?

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Published by Alabama Power Company

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Reported Issues: 1 Comments

By HOWELL CHARLES BRENSON 11 months ago

SINCE EARLY IN JUNE MY POWER HAS BLINKED OFF AND THEN ON 7 TIMES. THIS HAPPENS AROUND 2 OR 5 IN THE AM. THIS VERY CONCERNING. I WOULD LIKE SOMEONE TO CHECK THE METER OR TRANSFORMER SO THAT CAN BE ELIMINANTED OR RESOLVED. THANK YOU BRENSON HOWELL.

Common dislikes about Alabama Power app

- Login issues for some users

- App and website require repeated entry of account and payment information

- Does not speed up the payment process or provide additional features

Have a Problem with Alabama Power? Report Issue

Common Alabama Power Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Alabama Power app on iOS and Android devices. Solve all Alabama Power app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Alabama Power iPhone Issues and Solutions

Alabama Power iOS app crashes, not working, errors
Alabama Power iOS app network issues
Alabama Power on iOS has black/white screen

Alabama Power Android App Issues and Solutions

Alabama Power has errors/crashing/not working
Alabama Power server network connectivity issues
Alabama Power has black screen

Alabama Power iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Alabama Power app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Alabama Power app crashes or not working on Iphone (iOS):

Close and restart the Alabama Power app on iPhone
Update Alabama Power app to the Latest Version for iOS
Uninstall and reinstall Alabama Power iPhone app
Update your iPhone to the latest iOS version

Fix Alabama Power on iPhone unable to connect to server/internet connection issues::

To resolve Alabama Power network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Alabama Power black/white screen (blank screen) on iPhone:

Follow the Alabama Power iOS app troubleshooting guide Here →

Alabama Power Android App Issues and Solutions

Fix Alabama Power not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Alabama Power app issues:

Force Stop the Alabama Power App
1. On android, goto "Settings" » click Alabama Power app. » click "Force Stop".

Update Alabama Power to the latest version on PlayStore

Clear Alabama Power App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Alabama Power app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Alabama Power.

Fix Alabama Power unable to contact server/ Alabama Power internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Alabama Power » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Alabama Power » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Alabama Power on android.

Solve Alabama Power black/white screens issue on Android:

Follow the Alabama Power android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Alabama Power Company, developers of Alabama Power.

100% Contact Match

Developer: Alabama Power Company

E-Mail: [email protected]

Website: Visit Alabama Power Website

About this app

Quickly access and view your Alabama Power account on the go.