Contact Alabama Power Support

by 02soniceblue

I guess I’m going to be one of the MANY that has issues with this app. I cannot even login with my credentials yet I can sit in front of the computer and login with the same credentials.
Someone else mentioned it being just as bad as the website. I Wholeheartedly agree the website is crap also. Every time you login to pay a bill, you have to put in your account number, credit card information, etc. I think whoever built their website also slapped together this app just to give it the Alabama power name.

by My Powerbill Is Too High

I log in to my account, it gives me all of my information and even a pdf file of my bill. The problem I have, when I click the “pay my bill” link, it asks me for all of my information, acct number and amount to be paid. Seems as if that information would be readily available, once I logged in my account. Also, you click payment type, and then get in to the payment information, it asks again, payment type. This app doesn’t nothing to help or speed up my process for paying my bill. The website is just as bad, all terrible.

by Average Joe Bill Payer

I don’t know what this was an improvement of, but frankly it must have been really bad for this to be considered an “improvement”. It literally is just the website. Except it’s actually worse since it won’t let me paste in any information into the password field. It’s almost as if the group that made this “app” published this so that they could say that they had done so, and not because they actually did any work on this or cared about it beyond the bare minimum. Really pathetic.