Cloud Music Player app not working? crashes or has problems?

Cloud Music Player Status

Published by Yajing Qian on 2024-01-06

Music Player is your Music Manager on iPhone and iPad. - Support download music
from iCloud, Dropbox, Google Drive and OneDrive.

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Common Cloud Music Player Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Cloud Music Player app on iOS and Android devices. Solve all Cloud Music Player app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Cloud Music Player iPhone Issues and Solutions

Cloud Music Player iOS app crashes, not working, errors
Cloud Music Player iOS app network issues
Cloud Music Player on iOS has black/white screen

Cloud Music Player Android App Issues and Solutions

Cloud Music Player has errors/crashing/not working
Cloud Music Player server network connectivity issues
Cloud Music Player has black screen

Cloud Music Player iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Cloud Music Player app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Cloud Music Player app crashes or not working on Iphone (iOS):

Close and restart the Cloud Music Player app on iPhone
Update Cloud Music Player app to the Latest Version for iOS
Uninstall and reinstall Cloud Music Player iPhone app
Update your iPhone to the latest iOS version

Fix Cloud Music Player on iPhone unable to connect to server/internet connection issues::

To resolve Cloud Music Player network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Cloud Music Player black/white screen (blank screen) on iPhone:

Follow the Cloud Music Player iOS app troubleshooting guide Here →

Cloud Music Player Android App Issues and Solutions

Fix Cloud Music Player not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Cloud Music Player app issues:

Force Stop the Cloud Music Player App
1. On android, goto "Settings" » click Cloud Music Player app. » click "Force Stop".

Update Cloud Music Player to the latest version on PlayStore

Clear Cloud Music Player App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Cloud Music Player app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Cloud Music Player.

Fix Cloud Music Player unable to contact server/ Cloud Music Player internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Cloud Music Player » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Cloud Music Player » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cloud Music Player on android.

Solve Cloud Music Player black/white screens issue on Android:

Follow the Cloud Music Player android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Yajing Qian, developers of Cloud Music Player.

42.86% Contact Match

Developer: CloudBeats

E-Mail: [email protected]

Website: Visit Cloud Music Player Website

About this app

Music Player is your Music Manager on iPhone and iPad. - Support download music from iCloud, Dropbox, Google Drive and OneDrive. - Add songs via iTunes File Sharing, Import from Music Library.