HKTVmall – 網上購物 Reviews
Published by Hong Kong Television Network Limited on 2024-10-28🏷️ About: .
Overall Customer Experience 😎
👿🤬😠 Negative experience
43.5%
😎👌🔥 Positive experience
41.4%
🙄💅🫥 Neutral
15.1%
Summary of Customer Reviews (Takeaways): 💎
- High quality TV shows
- More choices
- Innovative
Read 26 Customer Service Reviews 👿🤬😡😠💢😤
4.6 out of 5
Not impressed. Slow
2022-05-22
by Popcornhk
I’ve ordered two products. It’s been 10 dats the delivery time here really takes time so plan on getting your deliveries 5 days or more. In a city like HK that’s absurd.
Trying to track your product where it is process is also way way behind. Customer service a bit hidden and a hassle. HKTVmall is not smart enough to know your order to automatically talk with customer service. You have to write it down from one screen to talk to a chat bot on another screen. Very Mafan.
Hong Kong is much faster than this platform. App expectations are much more advanced than HKTVmall offers.
Latest version does not load
2022-06-23
by Natalielui
Displays a blank, white screen before crashing. Pop up ads are also extremely annoying and inhibit proper usage of app.
Cannot checkout easily
2022-07-24
by Mimi@tz
It’s been a nightmare to checkout! I tried all my cards aNd PayPal and they are all declined because they are not registered in HK but in the US! Are we in a location with lots of foreigners? The company should take that into consideration!!
Facebook login doesn’t work
2022-08-25
by Oredumom
The login screen just stays there and doesn’t refresh.
Ship
2022-09-26
by Lee 1221
Can ship to overseas ？
Canada ？
America ？
你個pop up 廣告唔識自己走
2022-10-27
by Esey
你個pop up 廣告唔識自己走 完全入唔到去買嘢
Can't create account
2022-11-28
by Ru6yra1n
Frustrating
Not work on US
2022-12-29
by Feel714
Block connection form us, if you don't let US to use it, why you post it on US App Store! Warning , HKTVmall don't work us, don't download it, it's waste your time.
Useless due to region
2023-01-30
by Micharl.s.ng
The programs are not available in US region but then why it is put up in US store. Confusing. I will give a negative rating if I can.
Not available in US
2023-03-03
by NickMason
Please state in ur app description that HKTVmall doesn't work in the state. Looking forward to watching it here
Unable to do bug reporting about the app
2023-04-01
by WaiShunCheng
Platform: iOS 13.6.1
1) when searched for an item, I selected one from the pick list. Then I click back arrow, it does not return to the previous page. It brings me all the way to the top level page EVERYTIME.
2) when using the chat with chat bot, the text does not wrap around. Once you type towards the end of the line, the characters disappears.
It’s not a first revision product but it looks unpolished.
B
Please don’t keep on popping up asking for notifications and location service
2023-05-03
by YCIPN
As title
Not available to overseas
2023-06-03
by Zephyer123
I was so looking forward to it but unfortunately it's not available to overseas :(
The app needs to load much faster
2023-07-05
by NiceButChoppy
HKTVmall loads pages much slower than its browser version for so long. Please improve it
PayPal
2023-08-05
by George46
Does it supports PAYPAL as payment option? Thank you!
Yeah!
2023-09-06
by Wanderer In Silicon Valley
More choices!
Hktv
2023-10-08
by Danielhk08
Always support innovation
New version su*ks
2023-11-08
by PonyKing
They force you to watch advertisements then go to buy their things… time to another shop…
Support
2023-12-10
by Kinwaing
Finally!!!! Hktv high quality TV shows.
Good !!!!
2024-01-10
by Christopher Lam 0614
Finally I don't need to watch TVB
No where does it mention its not supported in the USA.
2024-11-21
by Xlckx
No where does it mention its not supported in the USA.
Should not be on the U.S. App Store
2024-11-21
by Phycent
None of the episodes are available in the U.S.
Not everywhere as the description claims
2024-11-21
by 970038
Please make it available in the U.S. Region as well, thanks!
Can use it oversea
2024-11-21
by Everything Is Cloud
Totally useless to oversea people.
Not work on usa
2024-11-21
by Peteryan814
在美國無得睇 ....
Anjali
2020-10-19
Ordered almost a week ago for delivery today. Nobody has contacted us even though online it says goods have been dispatched and someone will contact us soon. Very frustrating
Is HKTVmall Safe? 🤗🙏
Yes. HKTVmall – 網上購物 is very safe to use. This is based on our NLP (Natural language processing) analysis of over 382 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for HKTVmall Is 48.8/100.
Is HKTVmall Legit? 💯
Yes. HKTVmall – 網上購物 is a totally legit app. This conclusion was arrived at by running over 382 HKTVmall – 網上購物 User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for HKTVmall Is 66.6/100..
Is HKTVmall – 網上購物 not working? 🚨
HKTVmall – 網上購物 works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
How was your experience with HKTVmall – 網上購物? Post a Review
Features
* Beyond 600k products including direct Japan & Korea imported Fashion and Accessories, Food and Grocery, Beauty & Health, Household & Lifestyle, Electronics, Baby & Kid, etc.
Customer Service/Support
Developer:
Hong Kong Television Network Limited
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