Bixo app not working? crashes or has problems?

Bixo Status

Last Updated on 2024-10-02 by Tootelo Innovation Inc

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Common Bixo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Bixo app on iOS and Android devices. Solve all Bixo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Bixo iPhone Issues and Solutions

Bixo iOS app crashes, not working, errors
Bixo iOS app network issues
Bixo on iOS has black/white screen

Bixo Android App Issues and Solutions

Bixo has errors/crashing/not working
Bixo server network connectivity issues
Bixo has black screen

Bixo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Bixo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Bixo app crashes or not working on Iphone (iOS):

Close and restart the Bixo app on iPhone
Update Bixo app to the Latest Version for iOS
Uninstall and reinstall Bixo iPhone app
Update your iPhone to the latest iOS version

Fix Bixo on iPhone unable to connect to server/internet connection issues::

To resolve Bixo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Bixo black/white screen (blank screen) on iPhone:

Follow the Bixo iOS app troubleshooting guide Here →

Bixo Android App Issues and Solutions

Fix Bixo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Bixo app issues:

Force Stop the Bixo App
1. On android, goto "Settings" » click Bixo app. » click "Force Stop".

Update Bixo to the latest version on PlayStore

Clear Bixo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Bixo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Bixo.

Fix Bixo unable to contact server/ Bixo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Bixo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Bixo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Bixo on android.

Solve Bixo black/white screens issue on Android:

Follow the Bixo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tootelo Innovation Inc, developers of Bixo.

About this app

When an emergency situation occurs, you are immediately transferred to the conference room with all the crisis unit so you can manage to resolve the issue you are facing. Instantly receive messages from your call center with notifications and confirm with a simple click. Your inbox only keeps messages received within the last two weeks so you don't have to manually delete them. BixoMobile is an iOS Apps specially developed for Bixocontact users by Telmatik, a division of Tootelo Innovation inc. Supervisors receive their messages with a detailed transmission profile. They can see which one of their colleagues acknowledge receipt of that message and who took care of it. You may also assign a different ringtone to each message type in order to identify their degree of urgency. And much more...