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⚠️ Most reported problems ⚠️

Not working
42.9%

Something else
28.6%

Account
14.3%

Login
14.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Thumbtack Problems 😠👌🔥

- Thumbtack charges a lot of money for leads, even if they don't turn into hiring.

- The app charges for leads from customers who send out mass emails without even visiting the pros' profiles first.

- Thumbtack reduces the price of leads if customers contact multiple pros, but the reduction is not significant.

- Thumbtack disabled the account of a professional without giving them a chance to tell their side of the story.

- Despite trying to disable everything, the app continued to contact a user about leads.

  2 Reported Issues: 😵🆘🛟🚨📢

Alan Frontera
2023-10-23

Have not been getting leads from thumbtack. They just want me to keep increasing my lead prices so I can get more clients. It seems they are trying to scam us in paying them more money for nothing. So they don't give us leads hoping for us to increase lead fees.

Rebecca A Harrison
2023-08-30

I went from receiving multiple leads per week to not getting any. WHY?

Showing 1-2 of 2

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About this app

Create a free business profile, then tell us what you do, when you work and where you travel.  this app finds you the jobs you need to build a business on your own terms.  With Thumbtack , you can run your small business while you're out in the field.  Get instant notifications for new leads and customer messages.  Respond fast to win the job, so you can rank better on this app and increase your chances to become a Top Pro.  We'll send you job opportunities that match what you're looking for.  You only pay when you get a new lead.