Quotes app not working? crashes or has problems?

Quotes Status

Last Updated on 2024-04-11 by Mutual Of Omaha

I have a problem with Quotes

Are you having issues? Select the issue you are having below and provide feedback to Quotes.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Summary of Quotes Problems 😠👌🔥

- Doesn't save age, gender, or smoker classification after quote is generated, making it time-consuming to generate multiple quotes

- Incomplete app as it doesn't allow adding a table rating, unlike other carriers

- No option for iOS users to add an accidental death rider to a Living Promise quote, which exists on other platforms

Have a Problem with Quotes for Sales Professionals? Report Issue

Common Quotes Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Quotes app on iOS and Android devices. Solve all Quotes app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Quotes iPhone Issues and Solutions

Quotes iOS app crashes, not working, errors
Quotes iOS app network issues
Quotes on iOS has black/white screen

Quotes Android App Issues and Solutions

Quotes has errors/crashing/not working
Quotes server network connectivity issues
Quotes has black screen

Quotes iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Quotes app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Quotes app crashes or not working on Iphone (iOS):

Close and restart the Quotes app on iPhone
Update Quotes app to the Latest Version for iOS
Uninstall and reinstall Quotes iPhone app
Update your iPhone to the latest iOS version

Fix Quotes on iPhone unable to connect to server/internet connection issues::

To resolve Quotes network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Quotes black/white screen (blank screen) on iPhone:

Follow the Quotes iOS app troubleshooting guide Here →

Quotes Android App Issues and Solutions

Fix Quotes not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Quotes app issues:

Force Stop the Quotes App
1. On android, goto "Settings" » click Quotes app. » click "Force Stop".

Update Quotes to the latest version on PlayStore

Clear Quotes App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Quotes app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Quotes.

Fix Quotes unable to contact server/ Quotes internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Quotes » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Quotes » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Quotes on android.

Solve Quotes black/white screens issue on Android:

Follow the Quotes android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mutual Of Omaha, developers of Quotes.