MyVanilla app not working? crashes or has problems?

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Summary of MyVanilla Problems 😠👌🔥

- $1.00 fee every time I spend anything

- App needs a lot of work, constantly crashes and gives error codes

- Worst prepaid card ever, unable to log in and declined payment

- Had to answer 100 questions and fax them the front of my social security card to verify identity

  3 Reported Issues: 😵🆘🛟🚨📢

Lisa Williams
2023-09-06

I can't get into the myvanilla app to see my balance, it says service is unavailable

Amber Clark
2023-08-11

I can not use or access to see my balance. It says service is unavailable

Kayden Banman
2022-12-29

card has been activated and literally doesn't work. so I basically spent 25 dollars on a piece of plastic. tried signing in online, website doesn't work tried calling customer support doesn't work.

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About this app

The this app App provides you FAST, SECURE and EASY access to your this app Visa® Prepaid Card so you can manage your account how, when, and where you want.  Always know your account status while you’re on the go with the My Vanilla Mobile App – Loaded with Possibilities.