Are you having issues? Select the issue you are having below and provide feedback to MyVanilla.
- $1.00 fee every time I spend anything
- App needs a lot of work, constantly crashes and gives error codes
- Worst prepaid card ever, unable to log in and declined payment
- Had to answer 100 questions and fax them the front of my social security card to verify identity
I can't get into the myvanilla app to see my balance, it says service is unavailable
I can not use or access to see my balance. It says service is unavailable
card has been activated and literally doesn't work. so I basically spent 25 dollars on a piece of plastic. tried signing in online, website doesn't work tried calling customer support doesn't work.
Complete guide to troubleshoot MyVanilla app on iOS and Android devices. Solve all MyVanilla app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HI Technology Corp, developers of MyVanilla.
The this app App provides you FAST, SECURE and EASY access to your this app Visa® Prepaid Card so you can manage your account how, when, and where you want. Always know your account status while you’re on the go with the My Vanilla Mobile App – Loaded with Possibilities.