Gerty app not working? crashes or has problems?

Gerty Status

Last Updated on 2015-08-08 by Appstafarian

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App has problems

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Summary of Gerty Problems 😠👌🔥

- Limited to reading ePub format ebooks, cannot read other formats such as .mobi or .djvu

- Does not read metadata

- Some users may find it difficult to change the cover of the ebook

- Could benefit from providing more information on how to use the app

Have a Problem with Gerty - eBook reader for epub, journal, notes, photos and maps? Report Issue

Common Gerty Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Gerty app on iOS and Android devices. Solve all Gerty app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Gerty iPhone Issues and Solutions

Gerty iOS app crashes, not working, errors
Gerty iOS app network issues
Gerty on iOS has black/white screen

Gerty Android App Issues and Solutions

Gerty has errors/crashing/not working
Gerty server network connectivity issues
Gerty has black screen

Gerty iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Gerty app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Gerty app crashes or not working on Iphone (iOS):

Close and restart the Gerty app on iPhone
Update Gerty app to the Latest Version for iOS
Uninstall and reinstall Gerty iPhone app
Update your iPhone to the latest iOS version

Fix Gerty on iPhone unable to connect to server/internet connection issues::

To resolve Gerty network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Gerty black/white screen (blank screen) on iPhone:

Follow the Gerty iOS app troubleshooting guide Here →

Gerty Android App Issues and Solutions

Fix Gerty not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Gerty app issues:

Force Stop the Gerty App
1. On android, goto "Settings" » click Gerty app. » click "Force Stop".

Update Gerty to the latest version on PlayStore

Clear Gerty App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Gerty app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Gerty.

Fix Gerty unable to contact server/ Gerty internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Gerty » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Gerty » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Gerty on android.

Solve Gerty black/white screens issue on Android:

Follow the Gerty android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Appstafarian, developers of Gerty.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit ReadEra Website

Privacy Policy: https://readera.org/en/book-reader/privacy

Developer: READERA LLC

About this app

this app is a simple and meticulously crafted app to read your books and record great memories as you read them. eBook reader, journal, notes, photos, maps - you've never seen anything like this before! (*) Some premium features require a single, one-time, “unlock everything” in-app purchase. If you enjoy this app and find it useful, please consider taking a moment to leave a nice review or rating. App Store reviews really help this app. Thanks and happy reading!