Walmart eBooks Status

Last Updated on 2023-06-28 by Kobo Inc.

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User reports:
No current problems

- Confusing and time-consuming process to purchase books with monthly credit

- Difficulty in finding and purchasing desired content in the app

- Occasional issues with audiobooks stopping and needing to be re-downloaded

- Trouble keeping books downloaded

- Redirects to Walmart and crashes before purchase

- Different versions of the same book scattered throughout the app

- Some books not available for purchase in the app

Common Walmart eBooks Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Walmart eBooks network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Walmart eBooks App
1. On android, goto Settings » Walmart eBooks » click [Force Stop]

Clear Walmart eBooks App Cache and Data:
1. On android, goto Settings » Apps » Walmart eBooks » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Walmart eBooks.

On android, goto Settings » Apps or Manage Apps tab.
Click Walmart eBooks » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Walmart eBooks » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Walmart eBooks