Chegg eReader app not working? crashes or has problems?

Chegg eReader Status

Last Updated on 2022-05-02 by Chegg, Inc.

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

Connection

33.3%

Crashes

33.3%

Something else

33.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Chegg eReader Problems 😠👌🔥

- Issues with 3 of the textbooks

- Update to UI for e-reader made experience go from optimal to rock bottom

- UI changes not communicated to users

- Old UI was more user-friendly than current one

1 Reported Issues: 😵🆘🛟🚨📢

Jessica Lisec

2023-08-29

Ebook I purchased will not load into eReader app. It says I have no ebooks in the library even though I spent $50 on an eTextbook.

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Common Chegg eReader Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Chegg eReader app on iOS and Android devices. Solve all Chegg eReader app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Chegg eReader iPhone Issues and Solutions

Chegg eReader iOS app crashes, not working, errors
Chegg eReader iOS app network issues
Chegg eReader on iOS has black/white screen

Chegg eReader Android App Issues and Solutions

Chegg eReader has errors/crashing/not working
Chegg eReader server network connectivity issues
Chegg eReader has black screen

Chegg eReader iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Chegg eReader app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Chegg eReader app crashes or not working on Iphone (iOS):

Close and restart the Chegg eReader app on iPhone
Update Chegg eReader app to the Latest Version for iOS
Uninstall and reinstall Chegg eReader iPhone app
Update your iPhone to the latest iOS version

Fix Chegg eReader on iPhone unable to connect to server/internet connection issues::

To resolve Chegg eReader network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Chegg eReader black/white screen (blank screen) on iPhone:

Follow the Chegg eReader iOS app troubleshooting guide Here →

Chegg eReader Android App Issues and Solutions

Fix Chegg eReader not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Chegg eReader app issues:

Force Stop the Chegg eReader App
1. On android, goto "Settings" » click Chegg eReader app. » click "Force Stop".

Update Chegg eReader to the latest version on PlayStore

Clear Chegg eReader App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Chegg eReader app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Chegg eReader.

Fix Chegg eReader unable to contact server/ Chegg eReader internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Chegg eReader » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Chegg eReader » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Chegg eReader on android.

Solve Chegg eReader black/white screens issue on Android:

Follow the Chegg eReader android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Chegg, Inc., developers of Chegg eReader.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Chegg eReader Website

Privacy Policy: http://www.chegg.com/privacypolicy/

Developer: Chegg, Inc.

About this app

Our eBook reader is built to help you learn anywhere, anytime. Our eBook reader is built to help you learn faster! Read eBooks and eTexbooks on-the-go from your phone or iPad with Chegg’s eReader. For bug reports or general feedback, email us at cheggbooks@chegg.