Chegg eReader app not working? crashes or has problems?

Chegg eReader Status

Last Updated on 2022-05-02 by Chegg, Inc.

I have a problem with Chegg eReader

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1 User reports:
App has problems

User reports 1

⚠️ Most reported problems ⚠️

Something else

66.7%

Connection

33.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Chegg eReader Problems 🔥

- Issues with 3 of the textbooks

- Update to UI for e-reader made experience go from optimal to rock bottom

- UI changes not communicated to users

- Old UI was more user-friendly than current one

📋 2 Reported Issues:

Chegg EReader CUSTOMER SERVICE +1 (8O5)-41O 56OO Chegg EReader PHONE NUMBER +1 (8O5)-41O 56OO Chegg EReader CUSTOMER SERVICE +1 (8O5)-41O 56OO Chegg EReader PHONE NUMBER +1 (8O5)-41O 56OO 2025-03-19

opulent homes are more than just what meets the eye. It’s the quiet hush of a perfectly curated space, the weight of a silk throw, the way sunlight d

Jessica Lisec 2023-08-29

Ebook I purchased will not load into eReader app. It says I have no ebooks in the library even though I spent $50 on an eTextbook.

Showing 1-2 of 2 reported issues:

Have a Problem with Chegg eReader - study eBooks? Report Issue

Common Chegg eReader Problems & Solutions. Troubleshooting Guide

Table of Contents:

Chegg eReader iPhone Issues and Solutions

Chegg eReader iOS app crashes, not working, errors
Chegg eReader iOS app network issues
Chegg eReader on iOS has black/white screen

Chegg eReader Android App Issues and Solutions

Chegg eReader has errors/crashing/not working
Chegg eReader server network connectivity issues
Chegg eReader has black screen

⚠️ Troubleshoot | Fix Now in One Click

Chegg eReader iPhone Issues and Solutions

How to fix Chegg eReader app crashes or not working on Iphone (iOS):

Close and restart the Chegg eReader app on iPhone
Update Chegg eReader app to the Latest Version for iOS
Uninstall and reinstall Chegg eReader iPhone app
Update your iPhone to the latest iOS version

Fix Chegg eReader on iPhone unable to connect to server/internet connection issues::

To resolve Chegg eReader network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Chegg eReader Android App Issues and Solutions

Fix Chegg eReader not working on Android, crashes, errors or is unresponsive:

Force Stop the Chegg eReader App
1. On android, goto Settings » Chegg eReader » click [Force Stop]

Update Chegg eReader to the latest version on PlayStore

Clear Chegg eReader App Cache and Data:
1. On android, goto Settings » Apps » Chegg eReader » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Chegg eReader.

Fix Chegg eReader unable to contact server/ Chegg eReader internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Chegg eReader » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Chegg eReader » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Chegg eReader