My Club Med app not working? crashes or has problems?

My Club Med Status

Published by Club Med

Coming soon to a resort with your tribe? My Club Med is the ideal travel
partner to help you prepare and organize your stay so that you and your tribe
have an unforgettable vacation. Before your stay - From the "Information"
section, discover your Resort and prepare your suitcase according to the dress
code.

I have a problem with My Club Med

Are you having issues? Select the issue you are having below and provide feedback to My Club Med.

User reports:
App has problems

User reports 7

problems reported in the last 24 hours

24 hour clock

Most reported problems

85.7%

Something else

71.4%

Not working

14.3%

Reported Issues: 5 Comments

By Isabelle 6 months ago

Incapable de me logger tant avec mon numéro de membre que de dossier.

By Eric Lundy 1 year ago

App not working. Won't let you see upcoming trip just trys to load... very irritating...

By Vikki Staegemann 1 year ago

Hi, App only shows past trips. I have deleted app and re-installed again. I inserted upcoming trip file number but can only see all resorts. nothing relating to upcoming trip

By riaan 1 year ago

ClubMed app won't let me login???

By Sharon Craig 1 year ago

The app will let me log in, but it won't let me past the first screen which says "Welcome to Club Med.. We can't wait to see you in our resort. Please connect to personalize your" That's it - it doesn't even finish the sentence. It looks like you can proceed with a file number or account, but you can't move past this screen.

Common dislikes about My Club Med app

- Logon not working app freezes on new iPhone.

- Password reset feature doesn't work.

Have a Problem with My Club Med? Report Issue

Common My Club Med Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot My Club Med app on iOS and Android devices. Solve all My Club Med app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

My Club Med iPhone Issues and Solutions

My Club Med iOS app crashes, not working, errors
My Club Med iOS app network issues
My Club Med on iOS has black/white screen

My Club Med Android App Issues and Solutions

My Club Med has errors/crashing/not working
My Club Med server network connectivity issues
My Club Med has black screen

My Club Med iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever My Club Med app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix My Club Med app crashes or not working on Iphone (iOS):

Close and restart the My Club Med app on iPhone
Update My Club Med app to the Latest Version for iOS
Uninstall and reinstall My Club Med iPhone app
Update your iPhone to the latest iOS version

Fix My Club Med on iPhone unable to connect to server/internet connection issues::

To resolve My Club Med network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix My Club Med black/white screen (blank screen) on iPhone:

Follow the My Club Med iOS app troubleshooting guide Here →

My Club Med Android App Issues and Solutions

Fix My Club Med not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent My Club Med app issues:

Force Stop the My Club Med App
1. On android, goto "Settings" » click My Club Med app. » click "Force Stop".

Update My Club Med to the latest version on PlayStore

Clear My Club Med App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "My Club Med app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch My Club Med.

Fix My Club Med unable to contact server/ My Club Med internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click My Club Med » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got My Club Med » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch My Club Med on android.

Solve My Club Med black/white screens issue on Android:

Follow the My Club Med android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Club Med, developers of My Club Med.

100% Contact Match

Developer: Club Med

E-Mail: [email protected]

Website: Visit My Club Med Website

78.57% Contact Match

Developer: Club Med

E-Mail: [email protected]

Website: Visit Club Med Website

About this app

My Club Med is the ideal travel partner to help you prepare and organize your stay so that you and your tribe have an unforgettable vacation. - From the "Information" section, discover your Resort and prepare your suitcase according to the dress code. - Start preparing for your arrival: check out the activities, discover the facilities and the resort map. - Discover all the activities and find the ones that best suit your desires to compose your day. - Make the most of your vacation. Find a sport partner at your level, book a moment at the spa, order your room service... and other exclusive services to make the most of your experience in our Resorts. - For your stays in our Resorts in the mountains, find dedicated features: Slope map, slope weather, live webcam. And don't forget to log in to take full advantage of the My Club Med services.