My Club Med Reviews

My Club Med Reviews

Published by on 2022-06-14

🏷️ About: Coming soon to a resort with your tribe? My Club Med is the ideal travel partner to help you prepare and organize your stay so that you and your tribe have an unforgettable vacation. Before your stay - From the "Information" section, discover your Resort and prepare your suitcase according to the dress code.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
48.6%

😎👌🔥 Positive experience
34.8%

🙄💅🫥 Neutral
16.7%

~ from Justuseapp.com NLP analysis of 44 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Best feature is the map, which doesn't just show you where your destination is and where you are, but includes the direction you're pointing as well.

- Useful to be able to add activities to your schedule and the app gives you alerts so you don’t miss any of the fun.

- Very helpful tool, would highly recommend downloading before heading on your vacation.



Read 25 Customer Service Reviews 👿🤬😡😠💢😤

1.8 out of 5

Logon not working

2022-05-25

Logon not working app freezes on new iPhone

Broken

2022-06-26

MyClubMed just doesn’t work, you open it and get some sort of splash/loading screen that never goes away. Tried it on my wife’s phone with the same results.

So buggy

2022-07-27

I was advised when I made my reservation on the phone to download MyClubMed , but it can’t find me, my trip, and has an insane amount of bugs!!!!!

The whole thing is broken

2022-08-28

I can’t access anything. Doesn’t have my trip. Has a bunch of broken buttons and broken screens.

Full of bugs

2022-09-29

so I tried to use this ClubMed app and it was a complete failure. The password reset feature doesn't work. It emails you a GUID (long number of gibberish) instead of the generated password, so you have to reset password via the Clubmed website. Then finally after I reset the pass via the website and logged in, MyClubMed showed me that my next trip is to ... Punta Cana? in June. Problem is that my trip was to Avoriaz in January, I don't have any trip to Punta Cana. Oh and somehow MyClubMed doesn't have neither Avoriaz nor Chamonix destinations but the website shows my trips to both of these places correctly. MyClubMed is a failure and I can't believe someone got paid for making this piece of crap

Stuck

2022-10-30

App doesn’t work since last update. Stuck on the loading page and never moves on.

Doesn’t work.

2022-12-01

Please stop telling people to download an app that doesn’t work. I’ve wasted 30 minutes of my vacation trying to get my trip to show up. Worthless

Worst app

2023-01-01

Downloaded the last update to get the promised “optimized” experience and got instead an app that is not even launching anymore! Thanks ClubMed! Could you finally get things right with app for once?

Does not load

2023-02-02

40 year IT professional. It’s not me or my gear. Does not load on iPhone. Doubt it would help much anyway given the terrible WiFi they provide to no doubt upswell you to premium service. Ask yourself... all inclusive?

No privacy

2023-03-06

If you turn off the use of private data in Settings in MyClubMed , it just turns it back on. Cannot use an app that does not respect privacy settings

Useless App - bring back paper schedules

2023-04-04

MyClubMed is useless. I can see the activities schedule once and next time I come back to it, MyClubMed no longer works. I got it to work again by deleting and reinstalling... but then again only works once. Club Med needs to QC and rewrite a program. Until then, go old school and bring back paper schedules please!

Log in failure

2023-05-06

I have tried to log in countless time through MyClubMed and it wont let me. I have used the number and the email with no success. I have tried to reset password and it sends me this long numbers and letters of a password that obviously are incorrect. I have done everything through the website bc its the only way to access it. Fix MyClubMed or take it down. Its so inconvenient when they don't work.

Wasted opportunity

2023-06-06

You pick water skiing then MyClubMed asks you to choose a time slot. But there is no time slot to choose! It’s broken!

This is true for all activities I checked. What a totally wasted opportunity. Would be great to connect the activities, make them available to book thru MyClubMed , pre-pay, give you directions to get there, etc.

Oh, and I just learned that after the worst login procedure ever, the very next day you have to do it again. MyClubMed doesn’t remember you! Way to go Club Med!

Half baked

2023-07-08

Seems like they didn't finish before publishing MyClubMed . Paragraphs of text get cut off mid sentence or there is white text on a white background. There also seems to be some stability issues as MyClubMed crashes frequently or jumps back to the welcome screen.

Needs improvement

2023-08-08

We have been coming to Ixtapa for many many years now and have seen lots of changes since we were last here 7/17. Its gone very ‘green’ so downloading MyClubMed is a must. It does show the daily activities and dress code but not the nightly menu theme at El Encanto. That should definitely be added. Also you can see your see your reservation but cant actually make one. Easy fix i think.

Great

2023-09-09

It’s amazing but you need internet but recommend it a lot!

Great App

2023-10-11

Very helpful tool, would highly recommend downloading before heading on your vacation!

Very useful

2023-11-11

Downloaded a couple of weeks before our trip. It was great to be able to preview the resort schedule even before we got there. Once at the resort it was useful to be able to add activities to your schedule and MyClubMed gives you alerts so you don’t miss any of the fun.

Perfect vacation companion

2023-12-13

Although I do wish MyClubMed included schedules for the daily activities like tennis and golf lessons, it's great for everything else. Best feature is the map, which doesn't just show you where your destination is and where you are, but includes the direction you're pointing as well.

Must have

2024-01-13

This is essential for your Club Med trip! It let’s you easily plan your day!

This version not working.

2024-11-17

I have downloaded the new version several times and MyClubMed won’t load.

Can’t make work

2024-11-17

I can sign in but it goes to trips and is blank. I currently have 3 separate trips booked 😞

Useless

2024-11-17

It was buggy to get the password to work and now it doesn’t show my trip at all.

App doesn’t work

2024-11-17

Can’t access anything when I log in. Everything goes blank

BEST VACATION APP !!!!!!

2024-11-17

Had a great vacation at club med sandpiper bay ! MyClubMed helped me so much !!!!!!!



Is My Club Med Safe? 🤗🙏


Yes. My Club Med is very safe to use. This is based on our NLP (Natural language processing) analysis of over 44 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.8/5 . Justuseapp Safety Score for My Club Med Is 41.7/100.


Is My Club Med Legit? 💯


Yes. My Club Med is a totally legit app. This conclusion was arrived at by running over 44 My Club Med User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for My Club Med Is 61.7/100..


Is My Club Med not working? 🚨


My Club Med works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with My Club Med? Post a Review




Features

Find a sport partner at your level, book a moment at the spa, order your room service... and other exclusive services to make the most of your experience in our Resorts.

My Club Med is the ideal travel partner to help you prepare and organize your stay so that you and your tribe have an unforgettable vacation.

- For your stays in our Resorts in the mountains, find dedicated features: Slope map, slope weather, live webcam.

- From the "Information" section, discover your Resort and prepare your suitcase according to the dress code.

- Start preparing for your arrival: check out the activities, discover the facilities and the resort map.

- Discover all the activities and find the ones that best suit your desires to compose your day.

And don't forget to log in to take full advantage of the My Club Med services.

- Make the most of your vacation.

  Customer Service/Support
Developer:
Club Med