TCS Status

Last Updated on 2025-01-27 by Touring Club Schweiz - TCS

I have a problem with TCS

Are you having issues? Select the issue you are having below and provide feedback to TCS.

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⚠️ Most reported problems ⚠️

Not working

53.3%

33.3%

Account

6.7%

Something else

6.7%

24 hour clock ⏰

Terri Bruce 2023-10-15

The app is not providing any data on the runner I'm tracking, even though the race has started. Very disappointing!

Showing 1-1 of 1 reported issues:

Common TCS Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve TCS network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Clear TCS App Cache and Data:
1. On android, goto Settings » Apps » TCS » Storage » click [Clear Data] option. This clears both data and cache.
2. restart TCS.

On android, goto Settings » Apps or Manage Apps tab.
Click TCS » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto TCS » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch TCS

Contact e-Mail: mobile@tcs.ch

Apr 03, 2025, 05:08 AM
a user from Dietikon, Switzerland reported problems with TCS : Login
Feb 24, 2025, 06:59 PM
a user from Suhr, Switzerland reported problems with TCS : Login
Feb 24, 2025, 07:30 AM
a user from Zurich, Switzerland reported problems with TCS : Not working
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