TCS app not working? crashes or has problems?

TCS Status

Last Updated on 2024-08-08 by Touring Club Schweiz - TCS

I have a problem with TCS

Are you having issues? Select the issue you are having below and provide feedback to TCS.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
20 User reports:
App has problems

User reports 20

⚠️ Most reported problems ⚠️

Not working

42.9%

28.6%

Connection

14.3%

Account

9.5%

problems reported in the last 24 hours

24 hour clock ⏰

1 Reported Issues: 😵🆘🛟🚨📢

Terri Bruce

2023-10-15

The app is not providing any data on the runner I'm tracking, even though the race has started. Very disappointing!

Showing 1-1 of 1

Have a Problem with TCS - Touring Club Schweiz? Report Issue

Common TCS Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TCS app on iOS and Android devices. Solve all TCS app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TCS iPhone Issues and Solutions

TCS iOS app crashes, not working, errors
TCS iOS app network issues
TCS on iOS has black/white screen

TCS Android App Issues and Solutions

TCS has errors/crashing/not working
TCS server network connectivity issues
TCS has black screen

TCS iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TCS app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TCS app crashes or not working on Iphone (iOS):

Close and restart the TCS app on iPhone
Update TCS app to the Latest Version for iOS
Uninstall and reinstall TCS iPhone app
Update your iPhone to the latest iOS version

Fix TCS on iPhone unable to connect to server/internet connection issues::

To resolve TCS network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TCS black/white screen (blank screen) on iPhone:

Follow the TCS iOS app troubleshooting guide Here →

TCS Android App Issues and Solutions

Fix TCS not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TCS app issues:

Force Stop the TCS App
1. On android, goto "Settings" » click TCS app. » click "Force Stop".

Update TCS to the latest version on PlayStore

Clear TCS App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TCS app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TCS.

Fix TCS unable to contact server/ TCS internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TCS » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TCS » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TCS on android.

Solve TCS black/white screens issue on Android:

Follow the TCS android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Touring Club Schweiz - TCS, developers of TCS.

Verified email

Contact e-Mail: [email protected]

About this app

In der App haben Sie zudem Ihren Mitgliederausweis und eine Übersicht über Ihre this app Produkte immer dabei und sehen, was Sie dank Ihrer Mitgliedschaft sparen. Bequem Parkplätze finden und bargeldlos mit dem Smartphone bezahlen. - Parktickets minutengenau abrechnen. ÖV-Fahrpläne abrufen, ÖV-Tickets kaufen oder die beste/schnellste Autoroute suchen. Anlaufstelle für Rat und Informationen bei aktuellen Krisen sowie relevanten nationalen und internationalen Themen rund um Mobilität, Reisen und Gesundheit. Mit Travel Safety kann Sie der this app im Ausland über sicherheitsrelevante Vorfälle in Ihrer Nähe informieren. Profitieren Sie als this app-Mitglied von vielen Vergünstigungen sowie attraktiven Angeboten rund um die Mobilität. Aktuellste Verkehrsinfos, Parkplätze finden und bezahlen plus von zahlreichen Vergünstigungen profitieren. Inklusive Audiobulletin und über 80 Webcams schweizweit. Sie kombinieren die Verkehrsmittel nach Ihrem Wunsch und wir bringen Sie ans Ziel. Staus, Umleitungen, Baustellen, Passstrassen in Echtzeit. Mit this app Benefits sind Sie bei über 200 Partnern günstiger unterwegs.