TCS Status

Last Updated on 2026-04-07 by Touring Club Schweiz - TCS

I have a problem with TCS

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Most reported problems

50.0%

Not working

25.0%

Something else

25.0%

Terri Bruce 2023-10-15

The app is not providing any data on the runner I'm tracking, even though the race has started. Very disappointing!

Showing 1-1 of 1 reported issues:

Common TCS Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve TCS network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Clear TCS App Cache and Data:
1. On android, goto Settings » Apps » TCS » Storage » click [Clear Data] option. This clears both data and cache.
2. restart TCS.

On android, goto Settings » Apps or Manage Apps tab.
Click TCS » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto TCS » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch TCS

Contact e-Mail: [email protected]

Feb 12, 2026, 07:22 PM
a iOS user from Pully, Switzerland reported problems with TCS : Login
Nov 24, 2025, 06:42 PM
a AndroidOS user from Rüti, Switzerland reported problems with TCS : Not working
Sep 11, 2025, 05:41 AM
a AndroidOS user from Basel, Switzerland reported problems with TCS : Login
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